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Meet our experts and consumer champions

Get to know the teams who are the driving force behind everything we do. Our experts and consumer champions are dedicated to helping our customers find the best deal for their needs and budget.

Our expert panel

Our expert panel is carefully selected based on their
unmatched knowledge and experience in the
insurance and personal finance sectors. They work
closely with our product specialists to review all of our
content to ensure we are providing accurate information.

Steve Dukes, CEO at Confused.com
Steve Dukes Chief Executive Officer (CEO)

Steve is an accomplished executive with a 20-year career in the financial services industry. As CEO of Confused.com...

Sam Day, CMO at Confused.com
Sam Day Chief Marketing Officer (CMO)

Sam is a customer-focused marketing leader with a proven track record of delivering exceptional results for leading...

Rowan Whittington, Director of Product at Confused.com
Rowan Whittington Director of Product

Rowan started her career with Admiral on their General Management Graduate Scheme but quickly progressed…

Stephen Adams, Fraud Manager at Confused.com
Stephen Adams Fraud Manager

Stephen had a background in catering and retail when he decided to carve a new career path for himself in the Financial…

Our editorial standards and how we work

At Confused.com, we follow a strict editorial policy to ensure the information we provide is honest, accurate and impartial of any insurer.

Editorial standards:

We’re impartial and have to be. All of our writers, product experts and key contributors follow the Financial Conduct Authority’s (FCA) rules to ensure you get fair and honest information. 

Our customers are important to us, as without you we wouldn’t have a reason to exist. We empower you by having a fantastic team of product experts to help get you a great deal.



How we work:

Whatever you do on our site, it’s always free for you to use. After you’ve bought a policy through us, the insurance company pays us a fee for getting them your business.

The amount we get paid has no bearing on the premiums you pay or what we show you. The insurers cannot legally inflate the prices based on how much they pay us.

Our product specialists

Our product specialists are dedicated to guiding you
through the intricacies of insurance and financial

Louise Thomas, Motor Insurance Expert at Confused.com
Louise Thomas Motor Insurance Expert

Louise joined us in 2020 from Veygo UK where she spent time in marketing before becoming a product owner...

Matthew Harwood, Home & lifestyle insurance expert at Confused.com
Matthew Harwood Home & lifestyle insurance expert

Matthew joined the Confused.com team in 2020, bringing with him a wealth of experience from his previous role as a Key Account...

Tom Hall, Vice President at Lonely Planet
Tom Hall Vice President | Lonely Planet

Tom kicked off his career at Lonely Planet in 2003, packing books in the warehouse. And over the last 20 years he has continued to...

Ben Gallizzi, Senior Content Editorat Uswitch
Ben Gallizzi Senior Content Editor | Uswitch

Ben started his career as a Content Strategist at RocketMill, specialising in digital marketing. Then, he became a Content & Social...

Claire Flynn, Senior Content Editor at Mojo
Claire Flynn Senior Content Editor | Mojo

Claire is a highly accomplished Content Editor with extensive experience in the mortgage and property industry...

James Andrews, Senior Editor at Money
James Andrews Senior Editor | Money

James is a seasoned financial expert and the Senior Editor at Money.co.uk, where he leads the content team...

Ben Smithson, Senior Writer at Points Guy
Ben Smithson Senior Writer | Points Guy

Ben practised finance law for 9 years before deciding to make a bit of a career change. He moved into finance and travel journalism...

Nic Hopkirk, Senior Editor at Zoopla
Nic Hopkirk Senior Editor | Zoopla

Nic’s journalism career started at a local newspaper in 1998, which opened the door to numerous other writing roles...

Marc Pell, Managing Director at Tempcover
Marc Pell Managing Director | Tempcover

Marc is responsible for Tempcover's overall strategy, policy, performance, and partnerships...

Meet our authors

Find out more about the team that brings you informative articles and helpful guides.

Our consumer champions

We've partnered with a network of consumer
champions - a group of money-saving experts
dedicated to helping people make the most of their

Clare Seal, Financial Expert at My Frugal Year
Clare Seal Financial Expert | My Frugal Year

Clare is a prominent figure in the financial wellbeing space, leveraging her own experiences to empower others...

Timi Merriman-Johnson, Financial Expert at Mr Monyejar
Timi Merriman-Johnson Financial Expert | Mr Monyejar

Timi Merriman-Johnson is an accomplished financial expert, renowned for his exceptional work in the field of financial education...