Alice joined Confused.com in 2017 and is a senior editorial executive for the Editorial content team. She mainly focuses on content and copy for email and social media.
Before Alice worked at Confused.com, she worked in a kennels, so you could say it was quite the career change. Surprisingly, there are some transferable skills, though Alice wasn’t too popular when she tried walking her colleagues. Many of them weren’t lead trained.
Alice started working on the newsletter quickly after joining. This sparked a passion for news-related content. As time went on she began writing bulletins on extreme weather, law changes and the energy price cap.
Directly communicating key information to people through email appealed to Alice. Now, she primarily writes our customer emails as well as our suite of helpful guides that you see on social media and in our newsletter.
Alice is passionate about birdwatching and the outdoors, and can be frequently found either in an allotment or a nature reserve.