Alice’s background and expertise
Background:
Alice joined Confused.com in 2017 and was a senior editorial executive for the Editorial content team. She mainly focused on content and copy for email and social media.
Alice started working on the newsletter quickly after joining. This sparked a passion for news-related content. As time went on she began writing bulletins on extreme weather, law changes and the energy price cap.
Directly communicating key information to people through email appealed to Alice. She wrote a suite of helpful guides that you see on social media and in our newsletter.
Alice left Confused.com in December 2025.
Expertise:
Education:
- BA Performance and Media, University of South Wales
- CIM Copywriting
- CIM Copywriting for email
- Introduction to motor insurance, Chartered Insurance Institute