Skip navigation
  • /
  • Help /
  • Contact us

Contact us

Got a question or want to give us your feedback?

Use the form below to contact our customer support team. Customer support team

Our contact form is the quickest way to get in touch with us, but if you're having difficulty using the form, please email us at

Alternatively, you can contact us in writing:

  • 3rd Floor, Greyfriars House,
  • Greyfriars Road, Cardiff,
  • CF10 3AL, United Kingdom

We may have your answer already!

Try our FAQs or see the most asked questions below:

How do I reset my password?
How do I unsubscribe from emails?

What is your query about?

Your contact details

We ask for your personal details so that we can locate your account if we need it to answer certain queries that require these details to be confirmed. Information you submit on this page will NOT be used for marketing purposes.

Your message

Please enter your message in the space below.


Got a question? Seek out the answers in our FAQs

FAQ inside a blue circle complaints guide

We're committed to providing the best possible service. If we don't meet your expectations here's how we'll handle your complaint.

Read our complaints guide

Helpful guides

Car insurance to credit cards - we've got an extensive range of guides to help you make the right choices. Guides

home phone icon

Prefer to talk?

Annuities0800 118 1660
Life insurance0800 422 0060
Bike insurance 0844 409 7492
Van 0800 519 2555
Landlord 0800 107 4792
Utilities0800 310 2403
Business insurance  0800 107 4792

Contact our media team

Got a press query or want more info? Contact our media team.

laptop with contact our media team on screen