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Contact Us

Contact us for help and information

Contact form

Help and support, we’re here for you!

You can now speak to our team of experts on WhatsApp!

Scan or click on the QR code to chat with the team.

We will always respect and protect your personal information and to find out more, please read our privacy notice.

WhatsApp QR code

Other ways to contact us

Email
Our contact form is the quickest way to get in touch with us. But if you’re having difficulty using the form, email us at communications@confused.com

Mail
Alternatively, you can contact us in writing:
Confused.com,
2nd floor, Greyfriars House,
Greyfriars Road,
Cardiff,
CF10 3AL,
United Kingdom

Complaints
We’re committed to providing the best possible service. If you feel like our service hasn’t lived up to expectations, we want you to tell us. This is the only way we will be able to improve our service.

You can email complaints to complaints@confused.com