Contact us

Got a question or want to give us your feedback?

Use the email address below to contact our customer support team or check out our online help & support.

Contact the Confused.com Customer support team
What's your query about?

Select the subject of your query

Select the subject of your query

We may have your answer already!

Try our FAQs or see the most asked questions below:

Ask a question on our support forum.

Other ways of contacting us

Our contact form is the quickest way to get in
touch with us. But if you're having difficulty using the form, please email us at communications@confused.com.

Alternatively, you can contact us in writing:

Confused.com,
3rd floor, Greyfriars House,
Greyfriars Road,
Cardiff,
CF10 3AL,
United Kingdom

Confused.com complaints guide

We're committed to providing the best possible service. If we don't meet your expectations here's how we'll handle your complaint. 

Read our complaints guide

Helpful guides

Car insurance to credit cards - we've got an extensive range of guides to help you make the right choices. 

Read our guides