Are you looking for more information about your gas and electricity bills? We've got you covered. Our expert guides cover everything you need to know about your energy bills, from our best money-saving tips and tricks, to understanding different energy tariffs. If you're confused about your energy bills, or you're looking for an energy deal we've answered all of your questions.
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Guides on switching energy supplier
Changing your gas or electricity supplier needn't be a hassle, but for some it can seem quite confusing. Here's what happens when you decide to switch your energy supplier.
There's so much to do when moving home, it's easy to overlook some of the smaller details like sorting out your energy bills.
Finding the best energy deal can be confusing at times - so many tariffs, so many extras, and so much information. We're here to help you navigate these murky waters.
Guides on understanding your bills and tariffs
There's a multitude of ways to settle your energy bills. Paying in the most suitable way for you may not soften the blow of hefty bills, but it's worth a try.
Providing regular meter readings means that you should only be billed for the gas and electricity that you actually use. This ensures that you're accurately charged, and potentially saves you money.
But now, wholesale energy prices are high and this is reflected in the price cap. So even with the price cap in place, it's likely everyone could see their energy costs increase.
Although the options for switching are low at the moment, it's worth knowing what type of tariff you're on.
Guides on saving money on your energy bills
Your energy provider will apply the winter Warm Home Discount to your electricity bill. However, if you have dual fuel you can ask your provider to apply the discount to your gas bill instead.
The Winter Fuel Payment/Allowance is a one-off tax-free payment paid to any household where a resident gets the state pension. It's designed to help older people keep warm during the winter months.
Vampires in the home suck power and cost money. Here's how you can slay vampire devices and save on your energy bill.
Guides on decreasing your energy usage
The rising cost of fossil fuels has caused the price of energy to soar over the last few months.
These energy efficiency tips should be relatively easy to do and, on the whole, shouldn't cost the earth.
A smart meter tells you how much gas and electricity you've used, just like a normal meter.
If you have a gas leak or you think you can smell gas, leave your home and call the National Gas Emergencies number immediately on 0800 111 999
An inefficient boiler can mean you end up spending more money than you need keeping your home warm and your water hot.
Guides on understanding your business energy use
Deemed tariffs are bad news for your business. Every day you spend on them costs you money. The good news is we can help you get off them.
We explore business energy VAT rates. Certain businesses are exempt or qualify for the lower rate. Find out if your business is one of them.
What are standing charges? Should I pay them? What are they for?