Our cookie policy
Why we use cookies and how you can manage cookies on your device.
What is a cookie?
In a nutshell, cookies are tiny text files that store information on your computer about the web pages you visit. They aren't programs and they can't harm your computer. We use cookies and similar technologies in the operation of our website. We also work with a range of third parties who provide some of our comparison journeys and they may also receive, or access information obtained from our cookies and technologies. Some of these third-party providers will also drop cookies on our website domain.
Cookies help you to have a more positive experience on our website. Cookies help our website to remember you, so things run smoothly. Cookies allow us to enhance your customer experience by giving you a personalised service. Cookies do not directly identify you and allow us to improve our service by assessing how you use our website.
How does Confused.com use cookies?
Essential cookies
We use “essential” cookies some which are necessary to allow our website to function. These cannot be turned off on our systems.
Essential cookies allow you to access our service and interact with our website allowing you to obtain a quote. Some of these cookies are also used to authenticate your sale to allow your cash-back through an affiliate website to be processed. A number of essential cookies are also used to comply with other regulatory requirements or benefit you by allowing us to improve our service or tailoring of our advertisements.
See our essential cookies
| Name | Description | Duration |
|---|---|---|
| .AspNetCore.Antiforgery.xxxxxxxx | This is a Microsoft anti-forgery cookie. It is designed to stop unauthorised posting of content to a website. | Session |
| .AspNetCore.Cookie, .AspNetCore.CookiesC1, .AspNetCore.CookiesC2 | Identifies the logged-in user on our website. | Session |
| ___adroll_fpc___ar_v4) | DoubleClick cookies Used for display and search advertisements. We are using this cookie to make sure the user is served the correct ads. | 1 year |
| __cfduid | Cloudflare cookie which helps detect malicious visitors on our website and minimizes blocking legitimate users. | 30 days |
| __cfruid, cf-cc-, cf-chl-cc, cf-chl-seq, cf-chl-prog | Cloudflare cookies which help detect malicious visitors on our website and minimize blocking of legitimate users. | Session |
| __cf_ob_info | Cloudflare cookie which is used in connection with ‘cf_use_ob’ to allow us to deliver some services to customers even in the event of a website outage. | 1 minute |
| __cfwaitingroom | Cloudflare cookie which is used to track visitors that have been directed to a waiting room to manage website traffic. | 24 hours |
| cf-chl-rc-I, cf-chl-rc-ni, cf-chl-rc-i | Cloudflare cookies that protect our site from automated bot traffic, and for detecting issues with our website and applications. | Session |
| __cflb | Cloudflare cookie that enables us to deliver our services over multiple data centers, for high availability without any interruption to the customer experience. | 23 hours |
| __gali_, _gat, __gat_confused, __gat_dlp, __gat_europe_unique_urchin, __gcl_au, __hjAbsoluteSessionInProgress | Google Cookies. Used for display and search advertisements. We use this cookie to make sure the user is served the correct ads based on previous preferences and behaviour. | 1 year |
| __gat_europe_unique_urchin | Google Analytics Cookie, used to ensure the Google Analytics tracking is working correctly. | Up to 2 years |
| __utma | Google Analytics cookie. Used to distinguish users and sessions.We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 2 years |
| _AMCV_231F22CE527850C40A490D4D%40AdobeOrg | Adobe cookie. It's used to streamline customer journeys through all Adobe Cloud products. | 2 years |
| _AMCV_48855C6655783A647F000101%40AdobeOrg, _AMCV_EE3EFAFC56FA42B27F000101%40AdobeOrg | Adobe cookie | 2 years |
| __cf_bm, cf_chl_pro, cf_chl_2 | Cloudflare cookies that protect our site from automated bot traffic. | Session |
| _cf_use_ob | Cloudflare cookie which allows us to deliver some services to customers even in the event of a website outage. | 4 hours |
| _dc_gtm_UA-8007601-1 | Google Analytics Cookie, used for analytical analysis. It helps us and our GAP insurance provider Motor GAP Limited to monitor the use and performance of our website. | 1 hour |
| _gac_UA-8007601-1 | Google Analytics cookie used to store campaign information in order to provide Google Ads, We use this cookie to make sure we are serving the correct ads to a user based on previous preferences and behaviour. | 2 years |
| _gat_dtl_partner_unique_urchin, _gat_main | Google Analytics Cookie, used to ensure the Google Analytics tracking is working correctly. | 1 minute |
| _gat_UA-8007601-1 | Google analytics cookie used to limit the amount of data recorded by Google on high traffic volume websites. , We use this cookie to make sure we are serving the correct ads to a user based on previous preferences and behaviour. | 3 years |
| _gcl_au | Targeting/Advertising. Used by Google AdSense to ensure advertisement efficiency across websites using their services and to ensure appropriate target marketing. | 1 year |
| _gcl_aw | Google Analytics cookie used to determine how many actions a user has performed. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 1 day |
| _gcl_dc | Google Analytics cookie used to determine how many actions a user has performed. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 3 months |
| _gid | Google Analytics Cookie used to distinguish users so we are able to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 1 day |
| _msuuid_572f282710 | Marin cookie used to identify the PPC campaign a user enters site and whether they complete action. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 1 year |
| _uetmsclkid | Bing Cookie used to identify the Microsoft Ads PPC campaign a user enters the site from and whether they complete an action. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 90 days |
| _uetsid, _uetvid, _uetuid | These cookies are utilised by Microsoft Bing Ads. It allows us to engage with a user that has previously visited our website. | 390 days |
| ai_session | Azure app service cookie. This cookie is used to monitor our savings assistant journey to enable us to have the ability to identify technical errors occurring on our website. In absence of this cookie a user may be unable to you our service and we would be unaware of this issue. | 30 minutes |
| ai_user | Azure app service cookie. This cookie is used to monitor our savings assistant journey to enable us to have the ability to identify technical errors occurring on our website. In absence of this cookie a user may be unable to you our service and we would be unaware of this issue. | 1 year |
| ARRAffinity, ARRAffinitySameSite | Azure cookie to allow correct functioning of the site. Customers would not be able to use our services in a consistent way or process through the pages in absence of this cookie. | Session |
| ASP.NET_SessionID, CPSession | Allows our web servers to respond to users actions on the website e.g. logging in, getting a car insurance quote or showing you a recent quote on our website. The website wouldn't work for you without them. | Session |
| .AspNetCore.Session | Strictly necessary to allow our savings assistant journey to work. Without this cookie we would not be able to whether you are logged into your Confused.com account therefore you would be unable to continue through the savings assistant journey. | Session |
| ASPXAUTH | Used for authentication purposes. | 13 months if a customer chooses to stay signed into our website. Session-based if not signed in. |
| AuthPrompt | Used for authentication purposes. | Session |
| AWSALB, AWSALBCORS | Allows us to deliver our service seamlessly using a load balancer. | 1 week |
| cf_clearance | This Cloudflare cookie specifies the duration your website is accessible to a visitor that successfully completed a previous Captcha or JavaScript challenge. | 30 minutes |
| c_affiliate | This cookie is used to track customers who enter our site through a cashback website. We collect a unique session reference which is then stored within the cookie and passed back to our cashback partners to allow them to administer your cashback claim. This also allows us to pay our cashback partners. | 24 hours |
| Cookie starting with CookieConsentV | This is a cookie is used to determine whether you have consented to the dropping of non-essential cookies. It is essential to comply with data protection laws. | Expires 2089 |
| CSRFCOOKIE, RequestVerificationToken, csrftoken, AspNetCore.Correlation.Confused | Used to verify a user and for security purposes | Session |
| DNT- Pixel Tracker | Tracking pixel used for sales tracking. | N/A |
| FedAuth, FedAuth1, AspNet.OAuth.Cookie, ActiveCustomerCookie | Used for user authentication purposes. | Session |
| __ga | Google Analytics used to distinguish users. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 2 years |
| _ga_RTPL2GQWBY | Google Analytics used to track number of visitors and conversions on our car valuations journey. | 2 years |
| Google Analytics (___utmz) | Google cookie which explains how a user reached our site. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 6 months |
| JSESSIONID | This cookie tells us how many people are using our website. We use this information to make sure the website works. | Session |
| Legacy | This cookie is used to keep you on the version of the website you started on. In absence of this cookie a customer may experience user errors and a disruption to our service. | Session |
| Main _gid | Google cookie used for Display and SearchAds360. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 2 years |
| mc | QuantServe Cookie. Allows users to post comments on content. | 12 months |
| nlid | Allows us to ensure we are targeting customers appropriately via email and not sending them too many or irrelevant content. | Session |
| NRENUM | New Relic cookie used to make sure our website is working. | Session |
| OMG, Affiliate Window | This cookie allows us to track back a customer who enters the site through a cashback website so that they can receive their cashback or allow us to pay partners for getting a user’s business. | Session |
| confused_rewards_session | This allows MLP our Confused.com rewards partner to track the user to supply rewards. | Session |
| con-portal, Home{Tenant}Session, Motor{Tenant}Session | This cookie processes personal data. We have a legitimate interest to set this cookie to enable your information to be carried across our website. In its absence our website and financial services would be unusable. | Session |
| ‘cookie-bar’ | This allows MLP our Confsued.com rewards partner to store your Cookie Settings. | 90 days |
| shell#lang | Stores the language of our website for our content management system used to update our website. | Session |
| tcSession (Temporary Insurance) | Used for tracking user sessions. | 30 minutes |
| Test_cookie | Google Analytics. Used to check if the user’s browser supports cookies. We need to check if cookies are supported in order to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | 1 day |
| TiPMix, x-ms-routing-name | Azure cookie to allow the correct functioning of the site. Customers would not be able to use quote processes in a consistent way or process through the pages in absence of this cookie. | 1 hour |
| uuid230 | Adobe cookie. Enables us to identify the users who interact with Adobe Campaign when they visit a website. | Session |
| X-Advertld, AdvertId | Used to ensure campaigns and white-labels styling is correctly attributed and applied across the site. It is also used to permit correct attribution for affiliates to help customer’s get their cashback. | Session |
| XSRF-TOKEN | This is used to prevent Cross-Site Request Forgery. | 1 hour |
| X-UniqueCustomerSessionID, MiSession-CurrentPageId, MiSession-SessionId | Used to track customer's interaction with a subdomain on Confused.com - page visits and events on each page visit. | Session |
| X-UniqueCustomerCookieID | This cookie helps us see who is returning to our website. | 2 years |
| kenshoo_id, ken gclid | Kenshoo cookie used for PPC optimization and used to improve the customer journey. | 1 year |
Non-essential cookies
Confused.com also request to set non-essential cookies. These are cookies and similar technologies which are not strictly necessary to allow our website to work or to access our service. Non-essential cookies allow us to improve your customer experience through testing our journeys to identify areas of improvement. Cookies are also used to make the website easier for you to use.
See our non-essential cookies
Performance Cookies
We use performance cookies to see how you interact and engage with our website. We use this information to find out what parts of our customer journeys could be improved.
| Name | Description | Duration |
|---|---|---|
| c_cid | Google Analytics used to distinguish users and visitor flow between our websites. | 6 months |
| Cookies starting with mvt-test- | Cloudflare cookies used for used for test optimisation. This tells us information and what action a user takes in the test. | 6 months |
| __adal_id | Confused.com cookie Ad analyser. | --- |
| _vwo ,_vis_opt_exp, _vis_opt_s, _vis_opt_test_cookie, _vwo_ds | VWO Cookies. These cookies are used for test optimisation. This tells us information and what action a user takes in the test. | 1000 days |
| _vwo_uuid | Visual Website Optimizer cookie is used for test optimisation. | 10 years |
| _vwo_uuid_v2 | Visual Website Optimizer cookie calculates unique traffic on a website and is used for optimisation purposes. | 366 days |
| _zg{{id}}, fm_sid_ | This Fresh Marketer cookie is used for product testing. | Session |
| fm_sid_ | This Fresh Marketer cookie is used to assist product testing. | 2 hours |
| fs_uid | Full Story cookie used for session recording. There is no personally identifiable information stored by this cookie. | 1 year |
| Google Optimize (_gaexp,_opt_awcid, _opt_awmid, _opt_awgid, _opt_awkid, _opt_utmc) | These are Google Optimize cookies used for A/B testing of the Confused.com website. These cookies also link with other Google Platforms. | 24 hours |
| liveagent_sid - "session id" | This is a Salesforce Live Agent cookie. It processes personal data including transcript of conversation, email address, first name and surname. This cookie is used for our chatbot service on our car insurance journey. It is used, to anonymously track a visitor across page loads so as not to appear as a new or different visitor on every page. It is also used to send an agent what page you are on when you request a chat. This is used for customer support and to improve our journey. | Session |
| Qualaroo (ki_r, ki_s, ki_t, ki_u) | Gathers feedback from our website’s users. This data helps us improve our products and services for the benefit of our customers. | 5 years |
| QuantumMetricSessionID | Quantum Metric Cookie which allows us to see how you interact with our website. This cookie performs a full session replay. This cookie allows us to persist a user session between page loads as one unique session. | Session |
| QuantumMetricUserID | Quantum Metric Cookie which allows us to see how you interact with our website. This cookie performs a full session replay. This cookie allows us to link user sessions over time to an anonymous user. | 1 year |
| sc.OptOut, sc.Status | SessionCam cookies. Used to store the recording status through the visitor's session. This cookie is set on the first load of SessionCam. It stores whether SessionCam is to record the session or not. Used to identify users preference about data capture (set for one year). We may share this data with some of our third party product providers to improve our comparison customer journeys. | 1 year |
| sc.UserId | Session Cam cookie used for session recording purposes. We may share this data with some of our third party product providers to improve our comparison customer journeys. | 1 year |
| SC_ANALYTICS_GLOBAL_COOKIE | Session Cam cookie which is cookie is used to assist in Analytics tracking. We may share this data with some of our third party product providers to improve our comparison customer journeys. | 10 years |
| SessionCamTestCookie, sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie | Session Cam cookies are used to record a user session. We may share this data with some of our third party product providers to improve our comparison customer journeys. | 1 year |
| zarget_user_id, zarget_visitor_info | Fresh marketer usage analytics tools. | 1 year |
Functional cookies
Functional cookies are used to remember you and your preferences. This allows us to offer a more personalised experience and make our website easier for you to use.
| Name | Description | Duration |
|---|---|---|
| Active quote cookie | This cookie displays to a customer active or expired car insurance quotes on the website. | Cookie lasts until the insurance start date. |
| ActiveQuotes | This cookie is used to identify whether a user has recently completed a quote on Confused.com. This allows us to provide a personalised experience for our customers. | 30 days |
| Disqus Cookies | Disqus is a community platform used on our website where visitors can read and comment on our articles. These cookies will not be dropped without your consent to our use of non-essential cookies. Please note these cookies collect personally identifiable information such as IP address. Further information on cookies used can be found on the Disqus website. | N/A |
| Remember-me | Used to prefill email address in login process for previously-authenticated customers and display name is used to personalise journeys. | 13 months |
Social cookies
Social media cookies allow platforms to target you and display tailored advertising to you on our behalf.
| Name | Description | Duration |
|---|---|---|
| _fbc, _fbp | Facebook cookie | 90 days |
| act | Facebook cookie | 3 months |
| campaign_click_url | Facebook cookie used for analytics and research. | 30 days |
| C-user | Facebook cookie used for authentication purposes. | 1 year |
| datr | Facebook cookie which is used to identity the web browser being used to connect to Facebook independent of the logged in user. The cookie plays a key role in Facebook’s security and site integrity features. | 2 years |
| Fr | Facebook cookie will collect data which may personally identify you and is used to deliver, measure and improve the relevancy of advertisements. | 90 days |
| m-pixel-ratio | This is a Facebook pixel which allows us to measure the effectiveness of our advertising. It also allows us to retarget users with Facebook ads. | 3 months |
| presence | Facebook cookie which is used to contain a user’s chat state. | Session |
| Sb | Facebook cookie which identifies browser for login and authentication purposes. | 2 years |
| xs | Facebook for authentication purposes. | 90 days |
Marketing Cookies
We use marketing cookies which help Confused.com to measure the success of our advertisements and allow us to make them more relevant to our customers. They also allow us to track users and optimise conversion.
| Name | Description | Duration |
|---|---|---|
| cto_optout | Criteo cookies are used to display personalised advertising to you. For further information on the use of Criteo cookies please the Criteo website. | 5 years |
| cto_axid | Criteo cookies are used for display personalised advertising to you. For further information on the use of Criteo cookies please see the Criteo website. | 390 days |
| cto_lwid, cto_idcpy, cto_idfs, cto_sid, cto_bundle | Criteo cookies are used for display personalised advertising to you. For further information on the use of Criteo cookies please see the Criteo website. | 13 months |
| cto_clc | Criteo cookies are used for display personalised advertising to you. For further information on the use of Criteo cookies please see the Criteo website. | 13 months on iOS ≥ 11.2, 24 hours elsewhere |
| criteo_cookie_perm, cto_sid_ack | Criteo cookies are used for display personalised advertising to you. For further information on the use of Criteo cookies please see the Criteo website. | 1 Year |
| cto_pxsig | Criteo cookies are used for display personalised advertising to you. For further information on the use of Criteo cookies please see the Criteo website. | 1 hour |
| gaSessionId | Google Analytics cookie. This cookie is used for marketing channel performance attribution purposes. | 30 minutes |
| _pinterest_sess, _pinterest_ct, _pinterest_ct_mw, _pinterest_ct_rt, _epik, _derived_epik, _pin_unauth, _pinterest_ct_ua, _pin_unaut | Pinterest cookies. These cookies help Pinterest to optimise, track and measure performance of marketing campaigns. It allows us to retarget users within Pinterest. | 1 year |
Unclassified non-essential cookies
| Name | Description | Duration |
|---|---|---|
| _cq_suid, _cq_tuid, _cq_check | ChEQ AI Technologies Ltd cookie used to protect our marketing from bots and inappropriate users. | Session |
| _cq_duid | ChEQ AI Technologies Ltd cookie used to protect our marketing from bots and inappropriate users. This cookie is used to detect domain sessions per device. | 3 months |
| cg_uuid | ChEQ AI Technologies Ltd cookie used to protect our marketing from bots and inappropriate users. This cookie is used to detect when the same device is used in a separate browser session, to ensure that is user is detected as malicious, it can be consistently blocked from access to our website. | 1 year |
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Partners and cookies
We work with a range of providers for some of our comparison customer journeys. Some of these partners will drop cookies on our website domain. We have detailed these cookies below for your information. Some of these providers have their own cookie policy that will provide further details:
See our partner cookies
Assured Futures Ltd
Assured Futures Ltd provides our health insurance comparison service.
| Name | Description | Duration |
|---|---|---|
| OMGID | Used to set a user ID. | 1 year |
| _ga | This cookie is set by Google Analytics used to distinguish users. | 2 years |
| _BEAMER_FIRST_VISIT_{product ID} | This cookie is set by Beamer to store the date of this user's first interaction with insights. | 3000 days |
| _BEAMER_USER_ID_{product ID} | This cookie is set by Beamer to store an internal ID for a user. | 300 days |
| ajs_anonymous_id | This cookie is set by Segment as a randomly generated ID for anonymous visitors. | 1 year |
| _hjid | Hotjar cookie. | 1 year |
| utm_params | Stores utm paramaters passed through in the URL so we can understand where visitors came from. | Session |
Comparison Creator
Comparison Creator provides our breakdown insurance comparison service.
| Name | Description | Duration |
|---|---|---|
| cfd_breakdown_multi_SID | Contains the ID of the session. Required for the breakdown journey to work. | 48 hours or when the browser closes |
Decision Technologies Limited
Decision Technologies Limited provides our mobile, broadband and energy comparison service.
| Name | Description | Duration |
|---|---|---|
| algoStoreSessionId | ||
| _dtl_analytics_filter | Decision Technologies cookie which informs whether the user is a known user that they want to exclude from Analytics. | Session |
| _dtl_cookie_consent | Decision Technologies stores whether consent has been given by the user for use of cookies. | 12 months |
| _dtl_ref1, _dtl_ref2, _dtl_ref3 | Decision Technologies use these cookies to find how users found our website. These cookies also allows them to reward some external websites for directing you to them, help them resolve any customer queries about cashback, make switching energy easier for logged in customers and make sure their marketing is reaching the right people. | 1 day |
| _dtl_tsid | Decision Technologies cookies allow us to see which website/webpage you came from; this allows us to make sure we targeting appropriately and understand how different marketing helps customers complete the journey. | 1 day |
| _dtl_uid | These Decision Technologies cookies allow us to see if you have made separate visits to our website at different times. This allows us to offer you a more customised experience by remembering your previous preferences as well as to understand how easy it is for customers to use the website. | Session |
| _ga | These Google Analytic cookies allow Decision Technologies to generate statistical data on how you use our website so we can see when you purchase a product from one of our suppliers. If you ask Decision Technologies to email you, they will also use this to recognise if you return to their website to help them offer you a better service. | 2 years |
| _gat_europe_unique_urchin | These Google Analytics cookies allow Decision Technologies to generate statistical data on how you use our website so we can see when you purchase a product from one of our suppliers. If you ask Decision Technologies to email you, they will also use this to recognise if you return to their website to help them offer you a better service. | Session/1 minute |
| _gid | These Google Analytics cookies allow Decision Technologies to generate statistical data on how you use our website so we can see when you purchase a product from one of our suppliers. If you ask Decision Technologies to email you, they will also use this to recognise if you return to their website to help them offer you a better service. | 24 hours |
| JSESSIONID | New Relic cookie used to tell Decision Technologies how many people are using their website. They use this information to make sure the website works quickly which gives you a better experience. | Session |
| optimizelyBuckets, optimizelyDomainTestCookie, optimizelyEndUserId, OptimizelySegments (Energy, Broadband) | Optimizely cookies used for testing purposes. | 6 months |
| OptimizelyPendingLogEvents, optimizelyRedirect, optimizelyReferrer (Energy, Broadband) | These Optimizely cookies are used for testing purposes. | 15 seconds |
| Usercontext (Mobile and Broadband) | Decision Technologies cookie which is used to allow us to see if you have made separate visits to our website at different times. This allows us to offer you a more customised experience by remembering your previous preferences. This cookie processes personal data. | 1 year |
Direct Life & Pension Services Ltd
Direct Life & Pension Services Ltd provides our life insurance comparison service.
| Name | Description | Duration |
|---|---|---|
| __utmb | Google Analytics cookie. Takes a timestamp of the exact moment in time when a visitor enters a site. We use this cookie to improve the customer journey by making the user experience more relevant based on previous preferences and behaviour. | N/A |
| __utmc | Google Analytics cookie. takes a timestamp of the exact moment in time when a visitor leaves a site. | N/A |
| __utmv | Google Analytics cookie. Used to throttle request rate. Used to determine new sessions/visits. | N/A |
| __utmt | Used to throttle request rate. Used to determine new sessions and visits. | 10 minutes |
| ASP.NET_SessionID | MS.Net cookie which is used for website operation. | Session |
| SessionCamTestCookie | Session Cam cookies are used to record a user session. | |
| __RequestVerificationToken | Used for security | Session |
| sc.ASP.NET_SESSIONID, sc.InTg | Session Cam cookies | |
| test22, test23, test24, test25 ,test26, test27, test325 | Used for testing purposes. | Session |
| sc.OptOut, sc.Status | SessionCam cookies. Used to store the recording status through the visitor's session. This cookie is set on the first load of SessionCam. It stores whether SessionCam is to record the session or not. Used to identify users preference about data capture (set for one year). | 1 year |
| sc.UserId | Session Cam cookie used for session recording purposes. | 1 year |
| SC_ANALYTICS_GLOBAL_COOKIE | Session Cam cookie which is cookie is used to assist in Analytics tracking. | 10 years |
| SessionCamTestCookie, sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie | Session Cam cookies are used to record a user session. | 1 year |
Motor Gap Limited
Motor Gap Limited provides our GAP insurance comparison service.
| Name | Description | Duration |
|---|---|---|
| _dc_gtm_UA-8007601-1 | Google Analytics Cookie, used for analytical analysis. It helps us monitor the use and performance of our website. | 1 hour |
| policyNodeId (Gap Insurance) | Direct Gap Cookie. This is used to communicate which product the customer is in the process of buying. | 1 year |
| sc.OptOut, sc.Status | SessionCam cookies. Used to store the recording status through the visitor's session. This cookie is set on the first load of SessionCam. It stores whether SessionCam is to record the session or not. Used to identify users preference about data capture (set for one year). | 1 year |
| sc.UserId | Session Cam cookie used for session recording purposes. | 1 year |
| SC_ANALYTICS_GLOBAL_COOKIE | Session Cam cookie which is cookie is used to assist in Analytics tracking. | 10 years |
| SessionCamTestCookie sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie | Session Cam cookies are used to record a user session. | 1 year |
Tempcover Ltd
Tempcover Ltd provides our temporary car and van insurance comparison services.
| Name | Description | Duration |
|---|---|---|
| __stripe_mid | Stripe.com Cookie. Used for fraud prevention purposes. | 12 months |
| __stripe_sid | Stripe.com Cookie. Used for fraud prevention purposes. | 30 minutes |
| _dc_gtm_UA-3063651-14 | Google Analytics Cookie. Used to throttle request rate and send data into Google analytics. | 1 minute |
| Accept_Cookie_Policy | To track whether to show the cookie policy pop up in the temporary insurance journey. | 12 months |
| tcSession | Used for tracking user sessions. | 30 minutes |
| _ga | Google Analytics cookie used for analytical analysis. | 2 years |
| _gali | Google Analytics cookie used for analytical analysis. | 30 seconds |
| _gid | Google cookie used for analytical analysis. | 24 hours |
TheIdol.com
The Idol.com provides our pet and travel insurance journeys.
| Name | Description | Duration |
|---|---|---|
| AWSALB, AWSALBCORS | Allows the Idol.com to deliver their service seamlessly. | Session |
| IDOLAFF | Records information regarding the source of the traffic delivered to our website so we can ensure the user receives the expected content and user experience. | 30 days |
| JSESSIONID | General purpose platform session cookie, used by the Idol.com sites to maintain an anonymous user session by the server between page requests. | Session |
| sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie | Session Cam cookies are used to record a user session. | 1 year |
| sc.OptOut, sc.Status | SessionCam cookies. Used to store the recording status through the visitor's session. This cookie is set on the first load of SessionCam. It stores whether SessionCam is to record the session or not. Used to identify users preference about data capture (set for one year). | 1 year |
| sc.UserId | Session Cam cookie used for session recording purposes. | 1 year |
| SC_ANALYTICS_GLOBAL_COOKIE | Session Cam cookie which is cookie is used to assist in Analytics tracking. | 10 years |
| SessionCamTestCookie, sc.ASP.NET_SESSIONID, sc.InTg, SessionCamTestCookie | Session Cam cookies are used to record a user session. | 1 year |
Uswitch
| Name | Description | Duration |
|---|---|---|
| _rvuid | This is a Confused.com cookie which is used for RVU brand overlap tracking. | 6 months |
Questor Insurance (Riverside Underwriting Limited)
Questor provides our motor hire excess insurance journeys
| Name | Description | Duration |
|---|---|---|
| SERVERID | UKFast cookie is necessary for the functionality of the website. | Session |
| JSESSIONID | New Relic cookie which is necessary for the functionality of the website. | 1 year |
| AspNetCore.AntiForgery | Questor cookie which is strictly necessary for security purposes. | Session |
| _ga | Google analytics cookie. | 2 years |
| _gid | Google analytics cookie. | 1 day |
| _gat | Google analytics cookie. | 1 day |
This policy was last updated on 20th December 2022.
How do I manage my cookies?
Most browsers let you manage and block cookies from specific websites. You also have the option of only blocking third-party cookies, which still lets you get the best experience when using Confused.com. You can find out how to manage your cookie settings here.
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Get in touch
Our contact form is the quickest way to get in touch with us. But if you're having difficulty using the form, please email us at communications@confused.com.
Alternatively, you can contact us in writing:
Confused.com,2nd floor, Greyfriars House,
Greyfriars Road,
Cardiff,
CF10 3AL,
United Kingdom