Motor excess insurance

What is motor or car insurance excess?

When buying motor insurance, you’re typically liable for a fixed amount that you’ll need to pay out if you make a claim. This is known as an excess and usually comes in the form of a compulsory and voluntary excess.

So if, for example, your excess is £400 and there’s £1,000 worth of damage done to your vehicle, the insurer will keep £400 and will pay you £600.

If the claim is deemed to be someone else’s fault, this excess may be waived. This isn’t always the case, so it’s worth checking your policy’s terms and conditions.

What is motor excess insurance?

Motor excess insurance is a policy that’s separate from your motor insurance policy. It protects against paying a large excess in the event of a claim. Generally it can be used to cover a car, van or bike policy, but there are some exceptions.

It’s common for drivers to increase motor policy excesses to keep prices down. But if you have to claim, this can leave you with a large cost to pay. Motor excess insurance:

• Insures the excess on your Motor Insurance Policy.
• Pays out when your claim amount on your motor insurance policy exceeds your policy excess.
• Allows you to claim as many times as you need, up to the annual policy limit shown on the certificate of insurance.

If you’re concerned about a high excess on your policy or want to reduce your insurance costs, motor excess insurance can help.

How do I make a claim?

Questor’s sister company Orchard Administration will handle your claim on behalf of the Insurer. Orchard have an online claim portal which makes it simple to submit and monitor your claim. Successful claims pay out the same day once agreed.

You’ll need your certificate number and claim scheme code.

These are shown on the certificate of insurance.

To make a claim on your motor excess insurance, the claim on your standard motor insurance must:

• Be settled by your Insurer and the excess deducted before a payment can be made under Questor’s excess insurance.
• Be greater than the excess to obtain a reimbursement under the excess policy.

All you need to do to prove a loss is to provide an Insurer’s letter showing the policy excess deducted once the motor policy claim is approved.