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One Insurance Solution home insurance

Learn more about One Insurance Solution home insurance

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Last reviewed 23 August 2022

Why choose One Insurance Solution home insurance?

  • Specialist policies available
  • 24/7 UK claims line
  • Customise your cover with policy add-ons

Compare home insurance quotes from up to 64 insurance companies

Who is One Insurance Solution?

One Insurance Solution is part of Brightside Group, a leading broker based in Bristol, with a second office in Southampton.

Brightside was formed in 2001 as a specialist van insurer, and soon expanded into other lines, including car, motorcycle, home and life insurance.

In 2012, Brightside Group launched One Insurance Solution to serve as a specialist broker focusing on vehicle and home insurance for private and commercial customers.

The new brand brought various teams, each specialising in a different field, under one roof.

In 2017, Brightside was ranked 24th in Insurance Post’s list of the Top 50 Brokers

One Insurance Solution home insurance policy details

One Insurance Solution currently offers home insurance policies from a panel of around 20 providers, including Ageas, AXA, LV= and Paragon. Each is slightly different to cater for specific requirements and preferences.

One Insurance Solution may offer a selection of home insurance policies and types. Not all policies and types are available through our site, so the exact levels of cover and benefits may vary. Before buying home insurance, we recommend you check the cover and benefits included.

Their standard home insurance is broken down into two types:

Buildings insurance covers damage to your home due to theft, attempted theft, fire, or escape of water. It also typically covers frost damage to fixed water tanks, apparatus or pipes. Escape of oil from a fixed domestic oil-fired heating system is also usually protected, as is damage to the structure of your property by subsidence.

You'll also usually get additional features with your building insurance policy. These typically include:

  • Alternative accommodation cover while your home is rebuilt or repaired
  • Trace and access insurance, to help find the source of any leaks that spring up in your home
  • Proper owner's liability insurance, which can help cover the costs of a legal challenge brought against you by a third party like a visitor or tenant

Contents insurance covers the fittings, fixtures and personal possessions inside your home.

You’ll also normally get cover for:

  • Double-glazed windows and fixed items such as kitchen hobs
  • Furniture, as well as your white white goods
  • Home tech such as televisions, tablets and home computers

One Insurance Solution specialist home insurance policies

As a specialist home insurance broker, One Insurance Solution also provides for people with particular requirements and preferences.

Its specialist policies include:

Holiday home insurance for those with a second home, or any other property that’s used occasionally.

Landlord insurance for those in the buy-to-let sector. This protects unoccupied properties, public liability, such as someone tripping on your drive, loss of rent as well as damage to the building and contents. 

Park home insurance for residential or holiday mobile or static caravans in caravan parks, is also available. This option gives new for old cover, as well as protection in the event of subsidence, flood, water and frost damage. It includes cover for contents and accidental damage, as well as temporary alternative accommodation.

It also offers policies for those who may struggle to find home insurance elsewhere like ex-offenders and those living in high-risk flood areas.

One Insurance Solution home insurance optional extras

One Insurance Solution offers policyholders the chance to get more comprehensive cover by purchasing additional extras. The options are:

  • Home Emergency Assistance
  • Home Insurance Legal Cover
  • Key Cover
  • Home Insurance Excess Protection
  • Personal Possessions Cover
  • Accidental Damage Cover


Home Emergency Assistance guarantees 24-hour response in the event of property-related emergencies, such as drainage and plumbing failures.

Home Insurance Legal Cover offers up to £50,000 of assistance to tackle any domestic disputes relating to property and employment issues

Key Cover ensures that if your keys are lost, damaged or stolen, a locksmith will fit a replacement lock, with keys.

Excess Protection covers any home insurance excess that you’d overwise be required to stump up in the event of a successful claim.

Personal Possessions Cover protects you against costs stemming from items lost outside of your home that wouldn’t be covered under the terms of your policy.

Accidental Damage Cover protects against unexpected damage to items that are not covered on standard contents insurance.

Contact One Insurance Solution

If you’d like to contact One Insurance Solution you can write to:

Brightside Insurance
Brightside Park
Severn Bridge, Aust
BS35 4BL

Or, you can call their customer services line on 0333 222 1072 9am to 5.30pm, Monday to Friday and 9am to 1pm on Saturdays.

To make a claim call the 24-hour dedicated line on 0330 333 7888.

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