Confused.com Rewards

Start by downloading or opening the Confused.com app. Then, go to the "Rewards" section and log in to your account.

Once logged in, tap "Claim your reward." We'll need to verify your purchase by checking some details about your policy, such as your policy number and the insurance company you chose. This can take up to 14 working days.

After your reward is verified, you'll receive an email or push notification letting you know it's ready to use. Redeem your reward with our range of brands.

Once you’ve added your reward to your wallet, tap ‘Redeem’ to convert your wallet balance to an eGift Card.

Remember, you can split your wallet balance across multiple eGift Cards if you’d like – just make sure you redeem your wallet balance within 6 months of adding it to your wallet.

First choose to redeem your reward with a choice of over 100 brands and we’ll send you your eGift card.  Each eGift Card will come with clear instructions on how to use it. We’ll let you know whether you can use your eGift Card online or in-store before you select it.

The expiry date will be conveniently displayed on the eGift Card itself, so you can keep track of it. You can view your eGift card in the Confused.com app for up to 3 months. 

Once verified, the reward value is added to your wallet and an email or push notification is sent to you. To turn on push notifications, go to “Notifications settings” In the settings section of the Confused.com app.

All customers who buy car, home or van insurance. You can claim a £20 eGift voucher - plus year round hot drinks from Greggs.

If you buy a travel insurance policy (over £4.99), you can choose a £5 eGift voucher.

Every time you buy car, home or van insurance through Confused.com, you can get a £20 reward!

Once you claim in the Confused.com app, your reward is added to your wallet and you’ll have 6 months to use it from the date it’s added. You can spend it straight away or build it up with more purchases.

If you buy travel insurance, you can claim a £5 reward up to twice in a 12-month period. You’ll also have 6 months to use it from when it’s added to your wallet.

Once your car, home or van reward claim has been verified, your first monthly hot drink will be available in the app.

From then on, you’ll get one free hot drink every month from the 1st, ready to claim whenever you fancy.

Bought travel insurance? You’ll get a £5 reward to spend with over 80 brands. The 12 monthly hot drinks are part of our car, home and van rewards.

Yes, your reward is only accessible through the Confused.com app Android version 9 and above, or iOS 15.1 or later. For more information or to download the app please see our app page.

No, to redeem or use your reward you’ll need to be logged in. If you’re not logged in, we can’t verify or save any rewards in your wallet.