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Confused.com home insurance reviews

Here at Confused.com we've run millions of comparison quotes and helped loads of customers save money by comparing home  insurance with us, but one of the nicest parts of our job is receiving feedback directly from our customers. You'll see below that we've pulled together some of these customer reviews for you all to see.

If we've helped you to save money, send us your comment and (if you like) your best photo and your review could feature on our website or some of our future marketing!

If it's help with our website you need, problems with your account or you have a complaint and would like to get in touch with our customer support team then please use our contact form.

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What our customers say:

  • Well chuffed with great savings on both car & home insurance using Confused.com
    Marcia Clarke

    Marcia Clarke rated Confused.com Home insurance 5 out of 5 stars

  • The home insurance policy Confused.com found me was £208 cheaper than my previous policy.... an amazing saving for just 10 minutes work!!!
    Juliet Cunnington

    Juliet Cunnington rated Confused.com Home insurance 5 out of 5 stars

  • Easy to navigate and the best price I could find. Great!
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    Anne Mather rated Confused.com Home insurance 5 out of 5 stars

  • Got home and contents through Confused.com, a good deal and so easy to use to get prices and buy the best deal.
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    Brian Knight rated Confused.com Home insurance 5 out of 5 stars

  • Easy to use to find the best deal for your needs at a competitive price.
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    David Gee rated Confused.com Home insurance 5 out of 5 stars

  • Very quick and easy to find and sort out,top marks.
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    Elaine Burns rated Confused.com Home insurance 5 out of 5 stars

  • I definitely saved money with Confused.com! It is nice to be able to see all the quotes on one page and it is quite easy to use - I am no techno! Will use site again.
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    Fiona Salter rated Confused.com Home insurance 4 out of 5 stars

  • The insurance was a very good deal, the cheapest I could find! Especially as it's hard to insure a flat when it is over 100 years old.
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    Gail Murray rated Confused.com Home insurance 4 out of 5 stars

  • Excellent service, they do the hard work so you dont have to.
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    Lisa Prior rated Confused.com Home insurance 5 out of 5 stars

  • Quick and easy to use. Saved me £200, thanks.
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    Peter Griffin rated Confused.com Home insurance 5 out of 5 stars

  • It was easy to get information and choose which product was best for us then easy to contact the supplier.
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    Robert Francis rated Confused.com Home insurance 5 out of 5 stars

  • I searched all the Insurance companies for quotes on home insurance and Confused.com came up with some really good quotes. The website is very easy to use. Confused.com saved me £100 on my original quote from my previous insurer.
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    Sandra Hardy rated Confused.com Home insurance 5 out of 5 stars

  • Good, quick, and cheap.
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    W Booth rated Confused.com Home insurance 5 out of 5 stars

  • Very good cover at an excellent price, we are very pleased.
    George Marsh

    George Marsh rated Confused.com Home insurance 5 out of 5 stars

  • So easy to use and very trustworthy. Will use again.

    Annette Pettitt rated Confused.com Home insurance 5 out of 5 stars

  • Easy to use and saved me over £100.00, thanks.
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    Barbera Grimwood rated Confused.com Home insurance 5 out of 5 stars

  • Yes I found everything I wanted, it was easy to navigate round the system and am very satisfied with my home insurance policy.
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    Clive Battersby rated Confused.com Home insurance 5 out of 5 stars

  • Nice easy process. I found suitable insurance to my satisfaction, overall very pleased.

    Denis Ling rated Confused.com Home insurance 5 out of 5 stars

  • It was very easy to use, just pop in my request and seconds later there was a very long list of insurance companies to choose from with the least expensive at the top, so I clicked on it and finished up being very surprised how much I was about to save (about £90). Thank you very much.
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    Derek Harrison rated Confused.com Home insurance 5 out of 5 stars

  • I was very happy with the deal after using Confused.com to make my selection of the deals on offer, the price was much lower than my last insurer and I saved money on the deal. It was easy to do and save me time, I will use the site for future services. Thanks.
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    Ellis Small rated Confused.com Home insurance 5 out of 5 stars

  • Easy to use. Speedy results. Good quotes. All in all very positive. Will use again.
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    Francois Schuller rated Confused.com Home insurance 5 out of 5 stars

  • Fast efficient service in respect of comparisons/conditions.
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    Geoffrey Badger rated Confused.com Home insurance 5 out of 5 stars

  • I found the website easy to use. I saved nearly £400 over my previous insurance. Thanks.
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    Janos Takacs rated Confused.com Home insurance 5 out of 5 stars

  • Excellent choice and service - and I saved a fortune!
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    Jennie Jefferies rated Confused.com Home insurance 5 out of 5 stars

  • Easy to use, time saving and meant I could compare quotes quickly and easily.
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    Julie Elliott rated Confused.com Home insurance 5 out of 5 stars

  • Very helpful in showing multiple options. A good quick way of comparing quotes that have the same specifications.
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    Keith Rushby rated Confused.com Home insurance 5 out of 5 stars

  • Anything that helps like you do, to save people money has to be a good thing. Keep up the good work. Thank You.
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    Len Kiff rated Confused.com Home insurance 5 out of 5 stars

  • I always use Confused.com as my 1st stop for any insurance requirements as it's consistently proven to return the cheapest quotes year on year. It's quick and easy to use and great at reminding you when things are up for renewal. Great stuff!
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    Martin Coughtrey rated Confused.com Home insurance 5 out of 5 stars

  • Whenever I am looking for insurance products I use this site for fast and easy comparisons. It is by far the fastest way to compare and get the best prices.
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    Moira Richardson rated Confused.com Home insurance 5 out of 5 stars

  • I have always used Confused.com for all my insurance needs and have always had a great deal compared to my renewal or offer from other insurers. Confused.com offers super saving deals.

    Stanley Ajala rated Confused.com Home insurance 5 out of 5 stars

  • Easy, simple and money saving. Just put details in once press the button hey presto can't beat it.
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    Tracy Cleere rated Confused.com Home insurance 5 out of 5 stars

  • First place I look, used them for years, and saved a lot of money...
    Peter Boyle

    Peter Boyle rated Confused.com Home insurance 5 out of 5 stars

  • Very happy with my insurance quote, best on the net, no hassle, very easy thanks.
    Michael Irving

    Michael Irving rated Confused.com Home insurance 5 out of 5 stars

  • The whole price comparison process was very easy on Confused.com. It gave a comparison of suitable insurance companies in minutes allowing me to see what the policies included for the quoted price. It most definately saved me money and time.
    Lydia Kohlman

    Lydia Kohlman rated Confused.com Home insurance 5 out of 5 stars

  • Saved money by switching to another insurer from several listed providing the levels of cover I needed at a price cheaper than my existing company. Website not the easiest to navigate - other comparison websites seem to be simpler to use.
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    Brian Davies rated Confused.com Home insurance 4 out of 5 stars

  • I saved £70 by using Confused.com. The insurance company I was with was £70 dearer than the company I have now. Once again Confused.com has saved me money.
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    Chris White rated Confused.com Home insurance 5 out of 5 stars

  • First rate service.
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    Colin Davis rated Confused.com Home insurance 4 out of 5 stars

  • Good service, easy layout, clear english.
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    Din Tahariq rated Confused.com Home insurance 5 out of 5 stars

  • Having used your site to review my House insurance I save +£400, I was very pleased and will use your site again when our car insurance comes up later in the year.
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    George Crowe rated Confused.com Home insurance 5 out of 5 stars

  • Very good service, easy to use website. I save money every time I use Confused.com
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    Gurdip Kang rated Confused.com Home insurance 5 out of 5 stars

  • Readily available comparable quotes, resulting in a substantial reduction in my annual premiums.
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    John Bowers rated Confused.com Home insurance 4 out of 5 stars

  • Best company we have dealt with. Good reliable insurance and price.
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    John Lister rated Confused.com Home insurance 5 out of 5 stars

  • Well done Confused.com, you managed to shave off £130 on renewal. Thank you!
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    Julie Chatfield rated Confused.com Home insurance 5 out of 5 stars

  • The website was easy and efficient to use. We had no problems with it and were pleased with the service. Thank you :-)
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    Kate Redrup rated Confused.com Home insurance 5 out of 5 stars

  • The process was straightforward to understand and enabled an easy comparison to be made between the various insurers to select the appropriate one for my needs and giving the best value for money.
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    Melvyn Fellows rated Confused.com Home insurance 5 out of 5 stars

  • Obtained the cheapest quote by far - after trying other comparison sites no other came close on price...always my first port of call for insurance for this very reason. Keep it up guys.
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    Paul Foyston rated Confused.com Home insurance 5 out of 5 stars

  • Very straightforward and easy to use. The prices quoted were cheaper than the previous year. What more could you ask for?

    Ranjit Badhan rated Confused.com Home insurance 5 out of 5 stars

  • Very easy to negotiate your site and I also saved money.

    Raymond Jevins rated Confused.com Home insurance 5 out of 5 stars

  • Easy to use and got a good quote.
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    Robert McWilliam rated Confused.com Home insurance 4 out of 5 stars

  • Quick and easy to use, and all the information needed.
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    Sharon Fryer rated Confused.com Home insurance 4 out of 5 stars

  • Having never bought insurance online before I was a little apprehensive about doing so but Confused.com made it so simple. Easy to navigate, simple to make comparisons from a wide choice of insurers, everything went so smoothly. Thank you once again for an excellent service.
    Rachel Smith

    Rachel Smith rated Confused.com Home insurance 5 out of 5 stars

  • I found that your price was cheaper and I was quite happy with the outcome.
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    Jagmohan Sharma rated Confused.com Home insurance 4 out of 5 stars

  • Nice and easy to view comparisons and even sorted the final purchase online...no need to speak to a human at all! Saved nearly £100 on my renewal quote.
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    Kim Breen rated Confused.com Home insurance 4 out of 5 stars

  • Everything was as expected.
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    Margaret Whitfield rated Confused.com Home insurance 4 out of 5 stars

  • The whole process was easy to follow, with a very speedy offer of a wide variety of insurance to choose from. Once the most suitable insurance was selected it was a very simple job to complete the transaction. Well done Confused.com
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    Paul Scott rated Confused.com Home insurance 5 out of 5 stars

  • Great deals, very easy to navigate around the site.
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    Sue Radford rated Confused.com Home insurance 5 out of 5 stars

  • Good advice and quick.
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    Terry Russell rated Confused.com Home insurance 5 out of 5 stars

  • Quick competitive price. Easy to navigate.
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    Tim Allen rated Confused.com Home insurance 5 out of 5 stars

  • A really good service apart from that my home insurance quote froze at the end so I had to call the insurer directly.

    Customer Support responded to the customer's comments - May 2013
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    Elaine Surridge rated Confused.com Home insurance 3 out of 5 stars

  • Great quotes, far better prices than direct or my renewal. However, on the quote from your site it outlined that monthly payments were available at the same cost as paying in full, which I would have taken advantage of. However, when I went through to the insurers site, it only gave me an option to pay in full and the Premium was slightly higher than my quoted price through your website. Not the end of the world, but a bit misleading.

    Customer Support responded to the customer's comments - May 2013
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    Ryan Gargette rated Confused.com Home insurance 4 out of 5 stars

  • I was pleased with the savings. I was not however pleased with the torrent of junk email I started receiving within minutes of giving you my email address.

    Customer Support responded to the customer's comments - May 2013
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    Simon Elsworth rated Confused.com Home insurance 3 out of 5 stars

  • Saved £80 loved how the site remembered my details this saved so much time. But getting annoyed now as to many e-mails following the purchase of the home insurance to purchase the home insurance through Confused.com, which I have done...

    Customer Support responded to the customer's comments - May 2013
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    Stephen Marriott rated Confused.com Home insurance 4 out of 5 stars

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