Accidental damage insurance

If your home or your belongings are unexpectedly damaged, you might be able to cover the cost if you have accidental damage cover.

Red win spilled on a cream carpet


What is accidental damage?

Accidental damage is any damage that occurs suddenly as a result of an unexpected and non-deliberate external action.

That means if you spill red wine on a brand-new cream carpet, a home insurance accidental damage policy should help you cover the cost of cleaning.

The insurer might even offer to replace it.

You can add accidental damage insurance as an extra when you get a home insurance quote so, if you’re somewhat accident prone, it might be worth investing in it.

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What does accidental damage insurance cover?

You can take out accidental damage insurance as part of your contents insurance, your buildings insurance, or both.

Contents insurance

A contents insurance policy should cover most objects inside your home, including your TV and any expensive jewellery. It should also cover carpets and sofas.

For example, you should be covered if a burglar breaks in and damages your TV.

By adding accidental damage insurance, you should be covered if a friend or family member knocks the TV over, as long as it’s unintentional.

Accidental damage for contents insurance should cover things such as:

  • A TV that has been broken – physically, not electronically
  • Damage to furniture, such as mattresses and sofas
  • Damage to property in your garden
  • Damage to your carpets, such as a red wine stain
  • The policy should be in place:
  • In your home
  • Outdoors, as long as its within the confines of your property
  • When moving house, when using a professional contractor
  • On holiday if you have personal possessions cover

Buildings insurance

Under a buildings insurance policy, you’re usually covered for damage by weather, fire or crime.

Adding accidental damage insurance to the policy usually covers you for any unintentional accidents, too. You should be covered if you put your foot through the ceiling while working in the attic, for example.

Accidental damage building insurance should cover permanent fixtures, such as pipes, kitchen fittings, doors and windows.

Some scenarios that could be covered by buildings insurance accidental damage include:

  • Broken glass in windows, doors and solar panels
  • Damage to ceramic hobs
  • Damage to drains, pipes and cables
  • Breakages to your walls and ceilings
  • Damage caused by a colliding car or a falling tree
  • Damage to keys or locks

Let’s say you have both accidental buildings and accidental contents cover in place. If you accidentally drill through a pipe, you should be covered for damage to the pipe as well as for any damage caused to the floor or carpet by the leak.


What isn’t covered by accidental damage insurance?

As with any policy, there are usually exclusions to accidental damage insurance.

Animal-related accidents

If you’ve got a pet that likes a nibble on the couch or a good claw on the curtains, your accidental damage policy might not cover it.

Some policies do offer a version of this sort of cover, such as if your dog accidentally knocks over an expensive vase.

But these policies are bespoke and not that common.

It’s worth asking your insurer about this type of policy.

Employing tactics to stop your pet from damaging your home could be an easier option.

You might also find that an accidental damage policy doesn’t cover for damage caused by vermin or insects.


Generally, if you’re doing DIY and you accidentally damage something, you should be covered.

But if you’re doing work that you’re not qualified to do – for example, plumbing or electrical work – then you might not be covered.

So refrain from jumping on the latest DIY TikTok trends before checking that you’re covered for the work you’re attempting.

Insurers also might not pay out for defective building materials or poor workmanship.

Make sure you hire a reputable tradesperson to do any work for you.

Wear and tear

Keep your home in good nick all year round.

Your policy likely won’t cover you for general wear and tear. This includes things such as fungus or structural movement.

It’s a good idea to perform a monthly maintenance check of your home to ensure everything is in working order. That way you avoid an expensive problem later. This applies to any electricals on your policy, too.

Electrical issues, such as mechanical faults or breakdowns, won’t usually be covered.

Taking belongings outside the home

If you’re moving house using a professional company your items should be covered.

But if you move them yourself and they get damaged it’s likely that your accidental damage cover won’t cover it.

For insurers to consider paying out, the damage needs to happen inside your property boundary.

Free-standing electricals

You might not be able to insure your portable electrical items – such as laptops or tablets – for accidental damage.

A gadget insurance policy could be a better option, but make sure you check your policy wording for what is and isn’t covered.

If the damage wasn’t accidental

It may seem like a moot point, but if the damage caused wasn’t accidental, insurers might not pay out on your claim.

As with any home insurance claim, evidence is key – and in this case, that it was accidental.

For help, read our guide on how to make a home insurance claim.


Do I need accidental damage insurance?

It’s an optional extra and it’s a matter of choice. As with all insurance policies, the more cover you take out, the more it costs you in premiums. On the flip side, it gives you more cover if things go wrong.

If you’re a homeowner and you think it’s unlikely that you’ll be carrying out DIY around the house, you might decide to pass.

But if you can’t afford the cost of fixing things should they go wrong, you might decide the extra cover is worth it.

If you’re a landlord and have tenants renting your property, then it’s worth considering. If you’re offering a furnished property, it might be an idea to have both accidental contents and accidental buildings cover.

Much like a normal home insurance policy, accidental damage cover can be added onto a landlord insurance policy.

If you’re a tenant renting a property, you shouldn’t need to bother with buildings insurance as your landlord should have a policy for this. But it is worth considering accidental damage insurance for your contents, though, to sit alongside your standard tenants contents insurance.


Is accidental damage cover worth it?

It often is, but it depends on your attitude towards risk.

If you have accidental damage insurance in place, you have peace of mind that you’re covered for more eventualities. You might find that adding it as an extra to your policy isn’t overly expensive.

But make sure you understand what you’re signing up to. If you make a claim, it could affect your no-claims discount.

Then there’s the excess to consider. So if the excess on your policy is £250, you have to pay the first £250 of any claim you make. Even if the damage costs more than £250 to put right, you might not claim for the difference because of the impact it might have on your no-claims discount.

And make sure you understand any exclusions, such as damage caused by pets or DIY projects.