Direct Travel Insurance

Direct Travel Insurance is part of Brokesure, a specialist in the travel insurance sector. They offer single-trip, multi-trip and backpacker travel insurance, along with a range of extras that you can add to your policy.

We compare up to 43 travel insurance providers1 including Direct Travel Insurance. We check your details against all of the insurers we work with to show you a list of quotes.

Read below to find out more about Direct Travel Insurance, or if you're ready to start comparing prices, select 'Get a quote'.

1Correct as of March 2024

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Why choose Direct Travel Insurance?

  • Get cover for most pre-existing medical conditions using their online screening service
  • Get access to a 24/7 UK-based assistance and claims line
  • Many sports and activities are protected as standard under Direct Travel Insurance policies

Who is Direct Travel Insurance?

Direct Travel Insurance has been in business for over 30 years. Headquartered in Essex, it provides travel insurance to over 300,000 people each year. This includes those with pre-existing medical conditions who might be rejected by many mainstream insurers.

Direct Travel Insurance offers single- and multi-trip travel insurance, as well as a range of policy extras including winter sports insurance and backpacker cover.

The company won the Feefo Platinum Trusted Service award in 2023 for providing excellent customer service.

Direct Travel Insurance policy details

Not all policies and types are available through our site, so the exact levels of cover and benefits may vary. Before buying travel insurance, we recommend checking the policy details.

Direct Travel Insurance offers 3 types of policy: single-trip, multi-trip and backpacker.

Single-trip

Available to those over 18, single-trip insurance covers you for one trip. It includes cover for things like medical emergencies, personal belongings and cancellations. There are 4 levels to choose from: Budget, Standard, Premier and Premier Plus.

Annual multi-trip

With an annual-trip, or multi-trip, policy, you can take as many trips as you'd like in a 12-month period. You're covered for lost and stolen luggage, 24/7 medical emergency assistance and medical treatment.

Backpacker

With a backpacker policy you can travel for extended periods of time and to multiple destinations in one trip. You can also return home for special occasions without invalidating your policy. It covers you for sports and activities like trekking and paragliding.

Direct Travel Insurance optional extras

Direct Travel Insurance offers a range of policy upgrades to suit a variety of needs. Because of this, you might be able to get the following extras with your policy:

Ski and winter sports insurance covers lost, stolen or damaged equipment for more than 30 sports. It also includes piste closure if snow levels aren't appropriate for skiing. You can get cover for 17-45 days.

Cruise insurance protects you for a wide range of claims. This includes cabin confinement due to illness or injury, ship-to-shore airlift, missed ports, delayed departures, and itinerary changes.

UK break cover may appeal if you're planning a weekend or city break, or a few days in a tent at a UK music festival. Benefits include cancellation due to illness or accident, and loss or theft of personal property and cash. You can get cover for up to 5 days.

Natural disasters are typically excluded from travel insurance policies. Direct Travel Insurance provides cover in the event of catastrophes like tsunamis, volcanic eruptions, tornados, earthquakes and wildfire. This offers replacement flights, additional nights at a hotel, and extra food.

Family travel insurance means up to 6 children under the age of 17 can travel for the same price. It also offers discounts for those that are a part of your family.

Medical conditions cover offers cover for a range of pre-existing medical conditions, both physical and mental. This includes, but isn't limited to: Alzheimer's, arthritis, cancer, diabetes, epilepsy and depression. You must declare any medical conditions to the insurer before you buy your policy, or you won't be covered.

Activities cover, to protect you while you take part in activites like hot air ballooning, bungee-jumping or snorkelling.

Gadget cover is available at 3 levels: Bronze, silver and gold. This option may appeal to you if you're planning to take an expensive digital camera, phone, tablet or laptop, which would exceed the usual level of cover to replace.

Car hire excess covers some or all of the costs if your hire car keys are lost or stolen, you put the wrong fuel into the engine, or the car is vandalised.

Contact Direct Travel Insurance

You can call Direct Travel Insurance's customer service helpline at 0330 880 3600. Lines are open:

  • Monday-Friday: 8.30am-6pm
  • Saturday: 8.30am-4pm

If you need to make a claim, you can do so by filling out their online form. You can find details of the claims process on their website.

You can also write to them at:

Direct Travel Insurance,
Digital House,
Threshelfords Business Park,
Inworth Road,
Feering,
Essex,
CO5 9SE

Direct Travel is a trading name of Brokersure Ltd, authorised and regulated by the Financial Conduct Authority (firm reference no. 501719).

Travel insurance guides

Page last reviewed: 31 January 2024

Reviewed by: Alvaro Iturmendi

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