travel insurance

Learn more about travel insurance

Last reviewed 07 June 2022.

Why choose travel insurance?

  • A travel insurance specialist
  • Up to £10 million of cover for medical emergencies
  • Offers optional extras

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Who is travel insurance?

Founded in 2003, is an online travel insurance specialist. It provides annual multi-trip, single trip and backpacker travel insurance for individuals, couples, families and groups.

There’s also travel insurance tailored for the over 65s, with cover available for pre-existing conditions. says it puts customers first in everything it does, including product innovation, customer service and claims. is owned by Crawley-based ROCK Insurance, which was established in 2001.

ROCK is a technology-driven insurance intermediary, specialising in travel, gadget and car hire excess insurance.

Alongside, ROCK also operates through the big blue cover, and MRL insurance brands. travel insurance is underwritten by Euroins Insurance. travel insurance policy details offers annual and single trip travel insurance with three levels of cover:

  • Standard is the most basic level of cover
  • Premier gives you the mid-level cover
  • Ultimate is the highest level of cover

Here’s what you get with annual multi-trip and single trip travel insurance:

Cancellation and curtailment with the Ultimate and Premier travel insurance policies. You can claim up to £5,000 if you’re forced to cancel or cut short your trip. This reduces to £2,500 if you take out the Standard travel insurance cover.

Emergency medical and repatriation with all cover levels. It provides up to £10 million of cover for emergency medical and repatriation expenses.

You can also claim up to £400 for emergency dental treatment.

Hospital benefit of up to £50 per day if you have to stay in hospital during your trip, up to a maximum of £2,000. With Standard cover, it’s £30 per day, up to the same £2,000 claims limit.

Pet care if you’re hospitalised due to an accident or illness. You can claim up to £500 for additional kennel or cattery fees with Ultimate and Premier policies. The Standard travel insurance cover lets you claim up to £200.

Possessions and baggage up to £2500 for personal possessions and baggage with Ultimate and Premier, insuring your belongings for accidental damage, loss and theft. The cover level reduces to £2,000 if you choose Standard.

You also get cover for delayed baggage with travel insurance, giving you £150 of cover with Ultimate and Premier versus £75 of delayed baggage insurance with Standard.

Personal money and passport cover, protecting you against the theft of your cash and travellers cheques. Ultimate or Premier travel insurance provides £500 of personal money cover. The Standard product covers you for up to £400.

All single trip and annual multi-trip travel insurance policies also provide you with up to £500 of cover if you lose your passport.

Missed departure/travel delay. You can claim up to £750 for missed departure if you take out Ultimate or Premier travel insurance. With Standard, you can get up to £500 of missed departure benefit.

All travel insurance single trip and annual multi-trip policies will pay up to £200 for travel delays.

Personal accident cover of £30,000 in the case of loss of limbs/sight or permanent disability due to an accident if you take out Ultimate travel insurance.

All single trip and annual travel insurance come with £10,000 of cover for death. The cover level for death reduces if the insured person is under 16 or over 75.

Personal Liability cover up to £2 million of cover should someone make a legal claim against you and you’re found to be liable with annual multi-trip and single trip travel insurance policies. This includes cover for injury to another person or damage to their property that you have caused.

Legal expenses cover of £25,000 with all annual and single trip travel insurance, offering you peace of mind.

COVID-19 cover comes as standard, giving you:

  • Emergency medical expenses cover for COVID-19 on your trip
  • Cover for travel where the UK government advises against all but essential travel as a result of COVID-19 for European single trip policies
  • Cancellation cover if you’re told you must self-isolate by NHS Test and Trace travel insurance optional extras

Here’s what you can add to travel insurance policies:

Winter sports cover provides:

  • Cover for ski equipment
  • Piste closure
  • Avalanche and landslide cover

Cruise insurance provides:

  • Missed port departure
  • Cabin confinement
  • Itinerary change
  • Unused excursions

Backpacker travel insurance provides:

  • 2 levels of cover options; Standard or Extra
  • Up to £3000 cancellation cover
  • £5000 legal expenses
  • £2 million personal liability travel insurance contact details


ROCK Insurance Group, Griffin House, 135 High Street, Crawley, West Sussex, RH10 1DQ

Telephone: 0343 658 0220

Email:’s Travel Insurance solution is provided by is a trading style of Investment Discounts On-Line Ltd and is authorised and regulated by the Financial Conduct Authority. Registered office; Investment Discounts On-Line Ltd, One Coleman Street, London, EC2R 5AA. Registered in England no: 04231834. is part of the Legal & General group.

Our service is free and compares a wide range of trusted household names. is an intermediary and receives commission from if you decide to buy through our website which is based on a percentage of the total annual premium. We pride ourselves on impartiality and independence – therefore we don't promote any one insurance provider over another.