TravelTime

Why choose Traveltime travel Insurance?

24-hour worldwide emergency assistance via UK-based customer service
Up to £4,000 cancellation cover provided as standard
Up to £10 million for emergency medical expenses

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Who is Traveltime travel insurance?

Based in Westcliff on Sea, Essex Traveltime was founded by parent company Explorer Insurance Services in 2007. The broker offers single-trip and annual multi-trip insurance for customers up to and including 75 years old.

All policies come with emergency medical expenses cover relating to coronavirus. If a vaccinated member of the party tests positive for Covid-19 within 14 days of travelling or while on their trip, they’re protected. Unvaccinated people can be covered if they’ve got an established medical reason for not having had a jab.

Independent financial analyst Defaqto has reviewed Traveltime’s policies, awarding the PremierPlus cover five stars out of five. The Premier policy achieved two stars for single-trip cover and three stars for annual cover. The Economy policy got one star. All ratings were based on 50 important policy elements.

Independent consumer group Fairer Finance has also scrutinised Traveltime, awarding up to five stars depending on product quality. It gave the Premier Plus policy four stars out of five, while the Premier policy got two stars and the Economy policy one star.

Traveltime travel insurance policy details

Traveltime offers three levels of its annual and single-trip travel insurance. These are Economy, Premier and PremierPlus cover. Each cover level has its own key features and limits.

Economy cover offers:

Cancellation cover up to £1,000 if your trip is cancelled or curtailed, or in the event of abandonment.

Emergency medical treatment up to £5 million if you require emergency medical care and repatriation to the UK.

Dental care cover up to £200 to cover any emergency dental treatment you require during your trip. This cover level is the same with Premier and PremierPlus.

Additional accommodation and travelling costs up to £500 to cover non-refundable extra accommodation and travel expenses.

Personal accident cover up to £5,000 following an accident in which the insured’s injured. The limit is £1,000 if the injured party’s either under 15 years old or over 65.

Baggage cover for lost or damaged baggage. You can claim up to £500 for lost or damaged baggage, or up to £50 for delayed baggage. Damaged or loss to a specified single item or set is limited to £150. The pay-out limit for valuables is £200.

Personal money up to £150 for lost or stolen cash. This limit’s £100 maximum for under 18s.

Legal expenses cover up to £5,000 to help cover the cost of defending a court case for injury to another person or for damage to their personal property.

Premier cover offers:

Cancellation cover up to £2,000 if your trip is cancelled or curtailed, or in the event of trip abandonment.

Emergency medical treatment up to £8 million if you need emergency medical care and repatriation to the UK.

Hospital benefit up to £500 to cover sundry costs, such as for meals, while receiving emergency treatment in a hospital.

Additional accommodation and travelling costs up to £1,000 to cover non-refundable extra accommodation and travel expenses.

Personal accident cover up to £15,000 following an accident in which the insured has been injured. This limit is reduced to £1,000 if the injured party’s either under 15 years or over 65.

Baggage cover up to £1,000 for lost or damaged baggage, or up to £100 for delayed baggage. Damaged or loss to a specified single item or set is limited to £200. The pay-out limit for valuables is £300.

Personal money cover up to £175 for lost or stolen cash. The limit’s £125 for under 18s.

Emergency passport replacement. If your passport’s lost or stolen you can claim up to £175 to cover replacement costs.

Legal expenses cover up to £10,000 to help cover the cost of defending a court case for injury to another person or damage to their personal property.

PremierPlus cover offers:

Cancellation cover up to £4,000 if your trip is cancelled or curtailed, or in the event of abandonment.

Emergency medical treatment up to £10 million if you require emergency medical care and repatriation to the UK.

Hospital benefit up to £1,000 to cover sundry costs, such as for meals, while receiving emergency treatment in a hospital.

Additional accommodation and travelling costs up to £2,000 to cover non-refundable extra accommodation and travel expenses.

Personal accident cover up to £20,000 following an accident in which the insured’s injured. This limit is reduced to £2,000 if the injured party’s either under 15 years over 65.

Baggage cover up to £2,000 for lost or damaged baggage, or up to £200 for delayed baggage. Damaged or loss to a specified single item or set is limited to £300. The pay-out limit for valuables is also £300.

Personal money cover up to £500 for lost or stolen cash. The limit is £250 for under 18s.

Emergency passport replacement if your passport’s lost or stolen. You can claim up to £300 to cover the cost of getting a replacement.

Legal expenses cover up to £20,000 to help cover the cost of defending a court case for injury to another person or damage to their personal property.

Traveltime travel insurance optional extras

It’s possible to add some additional forms of cover to your Traveltime policy, depending on the level of cover you’ve chosen.

Available with all three levels of cover:

Gadget insurance, which covers you for loss, theft or damage to mobile devices, including tablets and iPhones. There are two levels of gadget cover, standard has a £1,000 claims limit, superior has a £2,000 limit.

Available with Premier and PremierPlus only:

Cruise insurance. Cruise cover allows you to claim for missed port departure, cabin confinement, cruise itinerary change, unused excursions and cruise interruption.
Golf insurance ensures that owned or hired equipment is protected. You can also claim for unrecovered losses incurred through the loss of green fees and as a result of a hole in one.
Multi-destination trip travel disruption insurance allows you to claim if your planned travel between different destinations is disrupted.
Waiting list insurance provides enhanced cover for cancellation or curtailment if you can’t travel because you’re on a waiting list for medical treatment.
Winter sports insurance protects against loss or damage to owned or hired ski equipment. With Premier Plus, you can claim up to £750 cover for your own ski equipment. With Premier, the limit’s £500. Delays caused by piste closure, landslides or avalanches are also covered.

Traveltime travel insurance contact details

If you want to contact Traveltime about its travel insurance you can write to the company at:

Traveltime Travel Insurance
Suite 9 Chalkwell Lawns
648-656 London Road
Westcliff on Sea
SS0 9HR

You can also phone Traveltime on 0345 548 2122 on Monday to Friday from 9am to 5pm or email traveltime@traveltimeinsurance.co.uk.

You should contact the Medical Emergency Assistance Company if you need in-patient hospital treatment by emailing internationalhealthcare@healix.com or calling +44 (0) 203 819 7170.