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Traveltime travel insurance

Traveltime offers a variety of travel insurance options with 24-hour worldwide emergency medical assistance. So, you're covered whether you need insurance for a single-trip or are off backpacking.

Read on to learn more about Traveltime, or select 'Get a quote' if you're ready to start comparing prices.

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Why choose Traveltime travel Insurance?

  • 24-hour worldwide emergency assistance via UK-based customer service
  • Discounts for couples and families on the same policy
  • 3 policy levels to choose from, so you can choose cover that suits you

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Who is Traveltime?

Based in Essex, Traveltime was founded by its parent company, Explorer Insurance Services, in 2007. The broker offers single-trip and annual multi-trip insurance for customers up to and including 75 years old. You can also get backpackers insurance and winter sports cover.

All policies come with emergency medical expenses and include cover for Covid-19. Traveltime also offers online screening for pre-existing conditions and 24-hour worldwide emergency assistance.

Traveltime's Premier Plus annual travel insurance policy is rated 5 stars by Defaqto.

Who underwrites Traveltime's travel insurance?

Traveltime travel insurance is underwritten by AWP P&C SA, regulated by the Financial Conduct Authority (FCA) (firm reference no. 534884).

Traveltime travel insurance policy details

Traveltime offers 3 levels of travel insurance - Economy, Premier, and Premier Plus. Exactly what you're covered for depends on your personal circumstances. But here's what you could get with each cover level1:

Economy

  • Up to £1,000 cancellation cover
  • Up to £1,000 trip interruption
  • Up to £200 for travel delays
  • Up to £500 baggage cover
  • Up to £5m emergency medical cover
  • Up to £750 for emergency transport
  • Up to £1m personal liability cover
  • Up to £10,000 personal accident cover
  • Up to £300 for replacement travel documents
  • Up to £5,000 legal expenses cover
  • Up to £2,000 gadget cover

Premier

  • Up to £2,000 cancellation cover
  • Up to £2,000 trip interruption
  • Up to £750 for travel delays
  • Up to £1,000 baggage cover
  • Up to £8m emergency medical cover
  • Up to £1,500 for emergency transport
  • Up to £2m personal liability cover
  • Up to £15,000 personal accident cover
  • Up to £300 for replacement travel documents
  • Up to £10,000 legal expenses cover
  • Up to £2,000 gadget cover

Premier Plus

  • Up to £4,000 cancellation cover
  • Up to £4,000 trip interruption
  • Up to £1,000 for travel delays
  • Up to £2,000 baggage cover
  • Up to £10m emergency medical cover
  • Up to £2,000 for emergency transport
  • Up to £2m personal liability cover
  • Up to £20,000 personal accident cover
  • Up to £300 for replacement travel documents
  • Up to £20,000 legal expenses cover
  • Up to £2,000 gadget cover

1Correct as of May 2024

Can I get Traveltime travel insurance if I have a pre-existing medical condition?

Yes, Traveltime is happy to offer insurance for customers with some pre-existing medical conditions. Just remember to disclose any medical conditions before purchasing your policy.

If you have a more serious condition, you might not be able to get travel insurance through Traveltime. If you can't find suitable cover, the Money and Pensions Service (MaPS) has a directory of insurers willing to cover customers with medical conditions. You can also phone them on for free, impartial advice.

Traveltime optional extras

It’s possible to add some additional forms of cover to your Traveltime policy if you need extra cover. The additional features available depend on the type of policy you select and come at an added cost:

Waiting list cover

You can add waiting list cover to Premier or Premier Plus policies. It covers:

  • Trip cancellations
  • Trip interruptions

Sports cover

Sports cover is available with all Traveltime travel insurance cover levels. It includes:

  • Missed activities
  • Personal sporting equipment
  • Hired sporting equipment
  • Search and rescue

Cruise cover

You can add cruise cover to any Traveltime insurance policy. It covers you for:

  • Missed ports
  • Cabin confinement
  • Low/high water
  • Missed or unused excursions
  • Denied boarding

Traveltime travel insurance contact details

You can contact Traveltime by emailing traveltime@traveltimeinsurance.co.uk, or by calling 0345 548 2122. Traveltime's phonelines are open Monday to Friday, 9am to 5pm, excluding bank holidays. 

Traveltime is a trading name of Explorer Insurance Services Limited, authorised and regulated by the Financial Conduct Authority (firm reference no. 583108). Their registered address is:

Millhouse,
32-38 East Street,
Rochford,
SS4 1DB

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Page last reviewed: 11 June 2024

Reviewed by: Alvaro Iturmendi

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