Post Office travel insurance

Post Office offers a range of award-winning travel insurance policies covering a variety of holidays. They offer 24/7 health support through Medical Assistance Plus and consider all medical conditions to help you ensure you're covered.

Post Office is one of 43 travel insurance brands we compare. When you get a quote, we'll match your travel insurance needs to our insurers and show you quotes for policies we think will suit you. This means you might not see a Post Office quote if they don't offer suitable cover.

Read on to learn more about Post Office travel insurance, or compare prices by selecting 'Get a quote'.

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Why choose Post Office travel insurance?

  • Award-winning travel insurance - voted Best Travel Insurance Provider at the Your Money Awards 2 years running
  • Paid out over £177 million in travel insurance claims since 2007
  • Medical Assistance Plus offers holiday health support 24/7 including video consultations

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Who is Post Office?

With origins going back to 1643, Post Office is the UK’s largest retailer with 11,500 branches. It separated from the postal delivery business, Royal Mail, in 2012.

Post Office offers a range of postal, government and financial services online as well as through its branch network and call centres. It first began selling travel insurance in 2007 and has won various awards over the years.

Post Office was voted “Best Travel Insurance Provider” 9 years in a row from 2007 to 2015 at the British Travel Awards, and picked up the award again in 2022. It also won the “Best Travel Insurance Provider” award at the Your Money Awards 2021 and 2022.

Post Office provides single trip and annual multi-trip travel insurance for individuals, couples, families and groups, as well as backpacker insurance. It also offers a range of optional extras to suit specific needs, for example, if you’re going on a cruise, ski trip or golfing holiday.

Post Office travel insurance policy details

Post Office offers single trip and annual multi-trip travel insurance to cover you whatever your needs:

Single trip covers a one-off trip within the UK or abroad, whether it's a short break or a longer holiday up to 365 days. This policy covers any age of person but the maximum number of days you can be away for varies depending on your age.

Annual multi-trip covers multiple trips within a 12 month period. This covers those aged up to 75 for various trip durations through the year.

Whether you choose single trip or annual multi-trip cover, you have 3 policy levels to choose from:

  • Economy provides up to £5m medical cover, £1,000 cancellation cover and £1,500 baggage claim cover.
  • Standard provides up to £7.5m medical cover, £3,000 cancellation cover, £2,000 baggage claim cover and £3,000 end supplier failure insurance.
  • Premier provides up to £10m medical cover, £5,000 cancellation cover, £3,000 baggage claim cover and £5,000 end supplier failure insurance.

Post Office offers a selection of travel insurance policies and types. Not all policies may be available through our website, so the exact levels of cover and benefits may vary. Before buying travel insurance, we recommend you check the cover and benefits included.

Regardless of which policy type you choose, all Post Office policies include certain features as standard:

Emergency medical cover can help if you need emergency medical treatment as well as with repatriation if medically necessary. The value of this cover depends on your chosen policy.

Hospital benefit lets you make a claim per day if you have to stay in hospital during your trip. Premier lets you claim £40 a day, up to a maximum of £500. With the Standard cover, it’s £25 with a claims limit of £300, while Economy gives you £15 per day, up to £150.

Cancellation/curtailment cover protects you if you’re forced to cancel or cut short your trip. You should check the level of cancelation cover against the cost of your trip. For example, Economy might cover a budget holiday in Europe, but is less likely to cover a luxury holiday in the Maldives.

Personal belongings cover offers £3,000, £2,000 and £1,500 of baggage cover with Premier, Standard and Economy policies respectively. This insures you against loss, damage, destruction or theft of personal belongings. You can also make a claim if your money or travel documents are lost/stolen, up to a £500 limit with Premier, £350 with Standard and £250 for Economy.

Personal accident means you're covered if you’re in an accident during your trip and you suffer permanent total disablement, loss of limb/sight or death. Depending on your policy, you could get up to £20,000 with Premier cover, £15,000 with Standard and £5,000 through Economy.

Personal liability gives you up to £2 million of cover for personal liability should you become legally liable for injuring someone or damaging their property.

Legal expenses provides cover up to £25,000 if you have grounds to take legal action against someone.

Missed/delayed departure lets you claim for missed departure and travel delays. If you’re on the outbound journey and delayed for 12 hours or more, then you can claim for unused travel and accommodation costs. You get up to £1,500 of cover for missed departure with Premier and £750 through Standard. This feature isn't available as standard on Economy policies.

Post Office travel insurance optional extras

You can choose to add a variety of optional extras to your Post Office travel insurance policy:

Winter sports cover is useful if you're going on a skiing holiday. It includes cover for things like ski equipment, ski hire, piste closure and avalanches.

Cruise cover lets you claim up to £1,000 for missed departure or cruise interruption. You also get up to £500 for either cabin confinement or unused excursions.

Gadget cover gives you up to £1,000 of cover for gadgets like your mobile phone and tablet, insuring them against loss, theft or damage.

Covid cover provides the option of enhancing the existing cover for Covid-19 that’s built into all policies as standard. It gives you additional protection for missed departures or changes in travel restrictions. All Post Office travel insurance policies already include Covid-19 cover for cancellation, curtailment and medical costs as standard.

Sports and activities can be added to a Standard or Premier policy. This gives you cover for golfing holidays as well as certain other more hazardous sports and activities that aren't already covered, including kiteboarding and canoeing. The sports and activities optional extra gives you up to £1,000 of cover for golf equipment.

Contact Post Office travel insurance team

You can contact Post Office by phone on 0330 123 3690

Or if you prefer, you can reach them at the following address:

Post Office,
Finsbury Dials,
20 Finsbury Street,
London,
EC2Y 9AQ

The Post Office is authorised and regulated by the Financial Conduct Authority (firm reference no. 630318). Their registered address is:

100 Wood Street,
London,
EC2V 7ER

Travel insurance guides

Page last reviewed: 31 January 2024

Reviewed by:  Matt Harwood

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