Post Office travel insurance

Learn more about Post Office travel insurance

Last reviewed 5 July 2022.

Why choose Post Office travel insurance?

  • Award winning travel insurance
  • Flexible approach, with three levels of cover available
  • A range of optional extras

Compare travel insurance quotes

Who is Post Office?

With its origins going back to 1643, today Post Office is the UK’s largest retailer with 11,500 branches. It separated from the postal delivery business, Royal Mail, in 2012.

The Post Office offers a range of postal, government and financial services online as well as through its branch network and call centres.

Listed on the London Stock Exchange and headquartered in London, Post Office employs around 3,500 people, though most Post Office branches are run by franchise partners.

Post Office first began selling travel insurance in 1995 and has won various awards over the years. It was voted “Best Travel Insurance Provider” from 2006 to 2015 at the British Travel Awards. More recently, Post Office won the “Best Travel Insurance Provider” award at the Your Money Awards 2021 and 2022.

Post Office provides single trip and annual multi-trip travel insurance for individuals, couples, families and groups, as well as backpacker insurance. It also offers a range of optional extras to suit specific needs, for example, if you’re going on a cruise, ski trip or golfing holiday.

Post Office travel insurance policy details

Post Office offers single trip and annual multi-trip travel insurance with three levels of cover to choose from:

  • Economy is the lowest level of cover
  • Standard is the mid-level of cover
  • Premier is the highest level of cover

With Post Office annual multi-trip and single trip travel insurance, you'll get:

Emergency medical cover

Post Office travel insurance gives you cover for emergency medical treatment as well as repatriation if medically necessary. With Premier cover, you get up to £10 million of emergency medical and repatriation cover, while it’s up to £7.5 million with Standard and £5 million for Post Office Economy travel insurance, the lowest level of cover.

Hospital benefit

Premier lets you claim £40 per day if you have to stay in hospital during your trip, up to a maximum of £500. With the Standard cover, it’s £25 per 24 hours, with a claims limit of £300, while Economy gives you £15 per day, up to £150.


If you’re forced to cancel or cut short your trip, you can claim up to £1,000 with Economy, £3,000 for Standard and a maximum of £5,000 with Premier. You should check the level of cancelation cover against the cost of your trip – Economy might cover a budget holiday in Europe, but is less likely to cover a luxury holiday in the Maldives.

Missed/delayed departure

Standard and Premier Post Office travel insurance policies let you claim for missed departure and travel delays. If you’re on the outbound journey and delayed for 12 hours or more, then you can claim for unused travel and accommodation costs. You get up to £1,500 of cover for missed departure with Premier and £750 through Standard.

Personal belongings

Post Office travel insurance offers £3,000, £2,000 and £1,500 of baggage cover with Premier, Standard and Economy policies respectively, insuring you against loss, damage, destruction or theft of personal belongings. You can also make a claim if your money or travel documents are lost/stolen, up to a £500 limit with Premier, £350 with Standard and £250 for Economy.

Personal accident

If you’re in an accident during your trip and you suffer permanent total disablement, loss of limb/sight or death, you can claim up to £20,000 with Post Office travel insurance Premier cover, £15,000 with Standard and £5,000 through Economy, the lowest level of cover.

Personal liability

All Post Office travel insurance policies give you up to £2 million of cover for personal liability, should you become legally liable for injuring someone or damaging their property.

Legal expenses

Post Office travel insurance policies come with £25,000 of cover for legal expenses – if you have grounds to take legal action against someone.

End supplier failure insurance

With Standard and Premier, you get £3,000 and £5,000 of cover respectively to insure you for irrecoverable sums paid to travel, accommodation and certain leisure providers that later go on to suffer financial failure. This includes money you pay in advance to scheduled airlines, train operators and hotels as well as to the suppliers of attractions and excursions.

The Post Office offers a selection of travel insurance policies and types. Not all policies and types may be available through our website, so the exact levels of cover and benefits may vary. Before buying travel insurance, we recommend you check the cover and benefits included.

Post Office travel insurance optional extras

You can choose to add a variety of optional extras to your Post Office travel insurance policy:

Sports and activities

Adding this to your Standard or Premier Post Office travel insurance policy gives you cover for golfing holidays as well as certain other more hazardous sports and activities that are not already covered, including kiteboarding and canoeing. The sports and activities optional extra gives you up to £1,000 of cover for golf equipment.

Winter sports cover

If you’re going on a skiing holiday, then you may wish to take out winter sports cover option when you buy Post Office travel insurance. It includes cover for things like ski equipment, ski hire, piste closure and avalanches.

Cruise cover

Post Office travel insurance cruise cover lets you claim up to £1,000 for missed departure or cruise interruption. Among the other benefits are up to £500 for either cabin confinement or unused excursions.

Gadget cover

This gives you up to £1,000 of cover for gadgets like your mobile phone and tablet, insuring them against loss, theft or damage.

Covid cover

You have the option of enhancing the existing cover for COVID-19 that’s built into Post Office travel insurance, allowing you to add additional protection for missed departures or changes in travel restrictions. All Post Office travel insurance policies already include COVID-19 cover for cancellation, curtailment and medical costs as standard.

Contact Post Office travel insurance team

You can reach the Post Office at the following address:

Post Office
Finsbury Dials
20 Finsbury Street,

You can also contact Post Office by phone on 0330 123 3690’s Travel Insurance solution is provided by is a trading style of Investment Discounts On-Line Ltd and is authorised and regulated by the Financial Conduct Authority. Registered office; Investment Discounts On-Line Ltd, One Coleman Street, London, EC2R 5AA. Registered in England no: 04231834. is part of the Legal & General group.

Our service is free and compares a wide range of trusted household names. is an intermediary and receives commission from if you decide to buy through our website which is based on a percentage of the total annual premium. We pride ourselves on impartiality and independence – therefore we don't promote any one insurance provider over another.