Insurance claims support

How to claim on your car insurance

You buy car insurance never wanting to have to have an accident, but if it does happen here's what you will need to do.

Making a whiplash claim - what you need to know

One of the most controversial and complicated aspects of motoring and car insurance today is making a whiplash claim.

What is the Motor Insurance Database?

The Motor Insurance Database (MID) is the central record of all insured vehicles in the UK.

How insurers decide liability in a multi-car accident

One of the cornerstones of car insurance claims is working out liability & who's at fault for an accident.

Windscreen cover explained

Here's how you protect your screen and what you do if it gets damaged.

Car insurance: Is claiming always a good idea?

Do you have to tell your insurer about every bump? Find out what your obligation is as a driver to your insurance company, both morally and contractually.

How to make a pothole claim

Potholes are more than a nuisance - they can cause serious damage. Here's how you go about making a pothole claim.

Catalytic converter theft – what you need to know

Catalytic converter theft in the UK is on the rise, but why are they being stolen, and how can you prevent it? Read our guide to find out more.

Car write-off explained

If your car is in an accident and is declared a write-off, here's what happens next. We show you the different categories of write off and what they mean.

Every driver dreads hitting an animal on the road. If you're unlucky enough to hit or if you see an animal on the road there are certain steps you should take.

When you should report a car accident

If you have a car crash, or even a minor bump or scrape, follow these steps.

What to do if you're hit by an uninsured driver

Around one in five road traffic collisions involve an uninsured or untraced driver, according to the Motor Insurers’ Bureau (MIB).