If you already have a Confused.com account:
You’re welcome to use your existing Confused.com account to log in to MotorMate. As easy as that!
Before you first log in, do please bear in mind that every Confused.com accounts has a primary user. (This will normally be the first person to create the account) The app, upon login, will become assigned to the primary user. This can’t be undone. So please make sure the correct person is set as the primary user. That’s the person who’ll receive the car insurance discounts.
Any additional people added to the account won’t be able to use MotorMate by Confused.com through this account. So, for example, if you add a partner to your Confused.com account – but you’re the primary user – only you will be able to use the app using those login credentials. Your partner will have to create a new account in this instance.
The email address associated with the account is the one that can be used for the apps administrative functions. And it’s also the one that’ll receive any notifications.
How to change the primary user of a Confused.com account:
To change the primary user of a Confused.com account please visit www.confused.com
, login to your account and choose the ‘Your Account’ link in the upper right hand corner of the homepage, or if on a mobile click the ‘View your account’ tab in the middle of the page. Then click on the ‘Manage/Add Profiles’ tab (You may have to zoom out if on Mobile to locate this tab). In this tab you will see all the profiles you have set up for your account, as well as an option to create a new profile. Please either create a new profile or click on the existing profile you wish to make into the primary user. You will then see towards the bottom of the page a tick box next to the text ‘Make this the primary profile’, please tick this box if you wish and don’t forget to click ‘Confirm and Save’.
If you’re a new customer:
You can set up a new account within the app, or on the Confused.com website.
Before you set up the account, bear in mind that the user you sign up will get discounted car insurance. You can add other people to the account (a partner, for example)… But only the primary user of the account will get any benefits. And you can’t change this later. If anyone else wishes to use MotorMate, they’ll have to set up their own account.
The email address associated with the account is the one that can be used for the apps administrative functions. And it’s also the one that’ll receive any notifications.”