travel insurance

Learn more about travel insurance

Last reviewed 31 May 2022.

Why choose travel insurance?

  • High quality but affordable
  • No jargon and user friendly
  • Three cover levels to choose from

Compare travel insurance quotes

Who is travel insurance? is a specialist online travel insurance brand. It was founded in 1999 by vehicle rescue company Call Assist. They aim to provide high-quality, affordable travel cover. strives for simplicity, but also provides first-class service to customers. This provider ensures that its travel insurance policies have user-friendly wording. This means customers won't be confused by the jargon. travel insurance policies are arranged and administered by Taurus Insurance Services. They are underwritten by ERGO Travel Insurance on behalf of German insurer Great Lakes Insurance. Along with Call Assist, is based in Colchester, Essex. travel insurance policy details offers single trip and multi-trip annual travel insurance. There are three levels of cover:

3 star is’s most basic travel insurance product.

4 star travel insurance is’s mid-range option.

5 star travel insurance is the highest cover level available. provides travel insurance policies for individuals, couples, families and groups. annual and single trip travel insurance policies include:

Emergency medical and repatriation expenses will cover reasonable and necessary medical and hospital expenses. This includes the cost of ambulance transport where medically necessary to take you to hospital and return you to the UK.

With’s 5 star travel insurance you get up to £15 million of cover for emergency medical and repatriation expenses. The cover level is £10 million for 3 Star and 4 Star.

Trip cancellation and curtailment provides you with up to £5,000 of cancellation cover if you’re forced to cancel or shorten your trip. This includes cover for unused travel and accommodation that you’re contracted to pay. With 4 Star travel insurance, you can claim £2,500 for trip cancellation or curtailment. For the 3 Star cover level, it’s a £1,000 claim limit.

Personal effects and possessions covers the cost of the replacement, reinstatement or repair of your personal possessions if they’re damaged, stolen or lost. The claim limit is £2,500 for the 5 Star travel insurance cover. It’s £2,000 and £1,000 for the 4 Star and 3 Star travel insurance policies respectively.

Legal costs and expenses cover allows you to claim up to £25,000 for legal expenses and assistance with all travel insurance policies.

Personal Accident cover will pay out a lump sum in the event of loss of limbs/sight or permanent total disablement within one year of an accident. The personal accident cover level is £20,000 if you choose 5 star travel insurance. It’s £10,000 with the 4 star travel cover and £5,000 with the 3 star insurance policy. With 5 star cover you also won’t have to pay any excess at all on claims that you make. travel insurance optional extras offers plenty of optional extras with its single trip and annual insurance policies:

Winter sports travel insurance includes up to £1,000 of cover for your equipment, depending on the level of cover you select.

You get piste closure cover of £600 for when there isn’t enough snow and your resort closes between 1st December to 30th April. There’s also avalanche cover of up to £600 if your trip is disrupted as a direct result.

Golf insurance provides up to £2,000 of golf insurance cover, depending on the overall cover level selected. golf insurance covers hire equipment as well as your own golf equipment.

It also gives you up to £500 of green fees cover if you’re unable to use the golf course due to unforeseen circumstances such as illness.

Cruise insurance includes up to £2,000 missed port cover and £1,000 of cabin confinement cover. You can also get cruise insurance for unused excursions and evening wear.

Wedding insurance offers peace of mind with up to £2,000 of wedding cover. This insures you for lost, stolen or damaged rings and wedding outfits. You’re also covered in case you need to replace or restage photos, videos and digital media.

Enhanced gadget cover allows you to increase the amount of cover for gadgets like your laptop and mobile phone. So, if you take out the 5 star travel insurance policy, you can choose a maximum of £3,000 worth of gadget cover. travel insurance contact details

C/O Call Assist Ltd
Axis Court
North Station Road

Telephone: 0333 320 1240

Email:’s Travel Insurance solution is provided by is a trading style of Investment Discounts On-Line Ltd and is authorised and regulated by the Financial Conduct Authority. Registered office; Investment Discounts On-Line Ltd, One Coleman Street, London, EC2R 5AA. Registered in England no: 04231834. is part of the Legal & General group.

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