What does Nationwide buildings insurance cover?
Nationwide buildings insurance can help cover the cost of repairing or rebuilding if your home is damaged by fire, storms or floods. Exactly what amount of cover you'll have will depend on whether you choose an Essentials or Enhanced policy.
Here are some of the key features of a Nationwide buildings insurance policy:
Buildings cover: This is the total cover amount available for repairing or rebuilding your home. An Essentials policy offers up to £1,000,000 of cover, whereas the Enhanced policy offers unlimited cover.
Loss of rent or alternative accommodation cover: If your home is damaged and uninhabitable, you'll have up to £100,000 of cover to live somewhere temporarily. An Enhanced policy offers £200,000 of cover.
Tracing a hidden domestic water or oil leak: Essentials gives you £2,500 of cover, the Enhanced policy is £5,000.
Loss or theft of keys: This refers to the cost of replacing the locks on the external doors of your home and any outbuildings. You'll have £1,000 of cover regardless of the policy you choose.
Public liability: If you're liable (as homeowner) for injury to a third-party or property damage. Both policies offer £5,000,000 of cover.
Matching items: If a matching replacement for damaged tiles, fitted furniture, or bathroom fittings can't be found. You'll also have cover to replace undamaged fittings too. This type of cover is only available with an Enhanced policy.
What does Nationwide contents insurance cover?
Contents insurance protects your moveable belongings inside your home. This could look like furniture, cover for electronic devices, clothes, jewellery and more. An Essentials policy can offer a cover amount up to £50,000, whereas the Enhanced policy gives you an unlimited amount.
Here are the other key elements of a Nationwide contents insurance policy:
Total valuables in your home: This is the cover amount available to cover jewellery, watches and other valuables. Essentials can offer up to £15,000, Enhanced is £30,000.
Theft from outbuildings: If items are stolen from locked outbuildings, you'll have £1,500 with Essentials and £5,000 with Enhanced.
Family and student cover: Offers contents protection for students, family or dependants if studying or staying in a hospital anywhere within the British Isles. This type of cover is only included in the Enhanced policy.
Household removals: If damage to your contents is caused by a professional removal company when you move. An Essentials policy can give you £50,000 of cover, whereas an Enhanced policy can offer you unlimited cover.
Freezer food: Protection against the cost of replacing food due to the temperature of your freezer changing accidentally. Both policies offer £1,000 of cover.
Money in your home: If any money is lost or damaged in your home, both policies include £1,000 of cover.
If you're having any difficulty determining the value of your contents, try using our contents calculator for a helping hand!
Contact Nationwide about home insurance
Online
Nationwide manages a 24/7 online messaging service to answer general FAQs. But if you require further help through an agent, the availability is 9am to 5pm, Monday to Friday.
If your home insurance is provided by RSA, the easiest way to manage your Nationwide home insurance policy is via a dedicated online portal. You can use the portal to make a claim, view your policy and update your home or postal address.
There is a different portal to access if your policy is provided by Aviva. Using this portal will enable you to renew your policy, make a claim, update your policy or change your home address.
Give them a call
As with help options online, there are different numbers to contact based on what you need and who your home insurance provider is.
If your policy is provided by RSA, you should call 0800 145 6060 for claims, customer service and general queries. This line is available 24/7.
If your policy is provided by Aviva, you should call 0345 268 2186 for general queries, or 0345 268 2260 to make a claim.
The opening hours for the general query line are: Monday - Friday 8am - 8pm, Saturday 8am - 6pm and Sunday 10am - 4pm.
However, if you need to make a claim, the line is open 24/7.
Any other information
Nationwide's registered head office is: Nationwide House, Pipers Way, Swindon, SN38 1NW.
The company is registered with the Financial Conduct Authority (firm reference no. 106078).