Need more help?
How do I sell my car through Confused.com?
Can I sell a car on behalf of someone else?
Yes, so long as you’re just completing the process for them online and over the phone. If the registered keeper is present to sign over the car on collection there are no additional documents required.
To sell a car for someone who will not be present on collection, you’ll need a signed letter of authority from the registered keeper, along with a copy of their driver’s licence or passport to verify the signature.
This is also the case if you need someone else to facilitate the handover of your car, such as a friend, colleague, neighbour, or relative on the day of completion.
Am I guaranteed to get the price I see online?
Every car’s value is different, depending on factors like make, model, mileage, age, and condition. Motorway use live market data and industry insights to provide an instant real-world valuation.
This valuation is generated based on historic offers placed by dealers on Motorway for similar vehicles, together with real-time automotive market data. They then look at your car’s specific history, specification and condition to finalise a reserve price with you before placing your car in their daily sale.
In their daily sale, dealers use data from the current used car market and their own trading insights to place an offer for your vehicle. At the end of the sale, Motorway present you with the highest offer received. There are no obligations to sell your car at any stage.
When collecting the car, the dealer will Inspect the car to ensure it matches the details and photos you’ve provided. It usually involves a quick look over the bodywork, interior, and general mechanics, and may involve a short test drive. Once the dealer is happy that the car is as described, they will make the payment to yourself and/ or your finance company, sign over the paperwork, and then take the car away.
Are there mileage or age restrictions for selling my car?
When I sell my car, will it be collected?
Once you’ve agreed to sell your car, the dealer will be in touch within 2 working days to arrange collection. You agree a time and date suitable to you both, and the dealer (or their driver) will come to your home or workplace to inspect and collect the vehicle.
Motorway’s sales support team will ensure that this happens in a timely fashion and that they’re on hand to help with any queries.
Can I sell my car even though it has outstanding finance?
You’ll have to contact your lender to see if it’s possible to get out of your contract early by paying an early settlement fee, which will need to be paid off before the car is sold. If you’re unable to pay off the finance yourself, Motorway’s dealers will accept a settlement fee from your lender and can take it off the value of your car and settle your debt.
Remember, it’s illegal to sell your car with outstanding finance if you don’t let your lender know.
Can I sell my car with a private licence plate?
Selling a car with a private number plate will depend on the buyer so make sure to check with them before you accept any offers.
If you’d prefer to keep your private plate, you’ll have to contact the DVLA and ask about transferring your plate. If you don’t have a car available to transfer the private plate to, you’ll have to transfer it to a retention certificate. You’ll receive a document which proves your right to use that private license plate.
Do I have to pay a transaction fee?
How do I sell my car to one of the car buyers on Motorway?
How fast can I sell my car?
You can sell your car or van in as little as 24 hours. But it generally takes around 2 to 7 days from the first enquiry to completing your sale, having your car collected and money transferred.
You can agree to the timings of collection and payment with your buying dealer once the sale has been completed. Motorway’s support team is always on hand to ensure your sale goes like clockwork.
When do I get the money for my car?
You’ll be paid via bank transfer. In most cases, money is transferred on the same day the car is collected, always by online bank transfer to your nominated bank account. You’ll confirm these details once you’ve accepted an offer on your car. The time it takes for your money to be received can vary slightly depending on the dealer, and which bank you use.
None of Motorway’s dealers can pay you in physical cash.
My car is a write-off, can I still sell it?
What if my car has dents, scratches or mechanical problems?
What our expert says:
Selling your car can be daunting. How do you know what’s a good offer and when someone’s just trying to pull a fast one? By selling online, you can save yourself some time and hassle and sell to the dealer who’s willing to pay the most.
Thinking of getting a new car? Let us help
Car finance deals
See what car finance deals you could get without affecting your credit score
Find out how much your car is worth using our free car valuation tool