Joe Hall
Senior Compliance & Risk Manager
"Financial products are often filled with jargon or complicated Terms and Conditions, which can be confusing for customers. At Confused.com we work hard to help simplify some of that confusion.
"My role at Confused.com is to help deliver good outcomes for our customers. I ensure that when we talk to our customers about our products and services, we offer information and support that is clear and easy to understand."
Joe’s background and expertise
Background:
Joe joined Confused.com in May 2023. He brought with him a wealth of experience having worked in financial services organisations like HSBC, Legal & General, Standard Life, Tandem Bank and Hodge Bank. Joe’s area of expertise focuses on regulatory, compliance and risk management.
Confused.com and the partners it works with are all approved and regulated by the Financial Conduct Authority (FCA) so Joe’s role helps not only help protect Confused.com but ensures its customers are treated fairly.
Awards & accolades:
- Certificate in Financial Planning from the Chartered Institute of Insurance
- Certificate in Mortgage Advice Practise from the Institute of Financial Services
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