This Community is operated by Limited (“we”, “us”, “our”).  Registered users are allowed to post to our Community, or like any posts, when following these house rules.  Any breach of these rules may result in the post deleted and/or your account being suspended or cancelled.

  • Please ensure all posts are in English
  • As this is a public forum, remember that everyone worldwide with internet access can view your comments.  Please remember that you are legally responsible for what you submit
  • By posting, you are granting us a royalty-free, perpetual, irrevocable, non-exclusive worldwide licence to use, copy, edit, adapt, publish, translate, create derivative works from, make available, communicate and distribute your post (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. By submitting a post, you warrant that you have the right to grant this licence
  • Do not post:
    • Any other persons work where you are passing it off as your own, of infringe any other copyright laws
    • Any contact details of any person, including telephone numbers or email addresses
    • Any content which could prejudice pending or on-going court proceedings of which you are aware
    • Any advert or solicitation for any service, sponsorship, campaign, petition or chain message
    • Any links to websites (URLs) outside of the our webpages
    • Any content that contains language or actions that is in any way threatening, abusive, offensive, defamatory, invasive of another’s privacy, in breach of confidence, embarrassing to any person or likely to deceive any person, hateful, blasphemous, pornographic, or racially, ethnically or otherwise objectionable or which constitutes or encourages conduct that would be considered a criminal offence or otherwise contrary to any law
    • Any post which is technically harmful including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct
  • We are not liable or responsible for third party content, including comments posted by users
  • The Community is for information purposes only and does not constitute advice. You should check any information and use your own judgment before doing or not doing anything on the basis of what you see. We give no warranties of any kind in relation to the Community or its contents
  • If you believe a post breaches the terms of these house rules, it’s important that you report this to us.  You can do this by clicking on the ‘Report post’ link.  This should only be used for a breach and not because you disagree with something posted.
  • We are not liable for:
    • (a) any action you may take as a result of relying on any information provided on the Community or for any loss or damage suffered by you as a result of you taking this action;
    • (b) any dealings you have with third parties that take place using or facilitated by the Community;
    • (c) any liability for losses which are not a foreseeable or likely consequence of (i) your use of the Community, or (ii) a breach of these house rules
      However, nothing in these rules will affect any liability we may have for death or personal injury arising from our negligence or any other liability which cannot be excluded or limited by law
  • These Community house rules are governed by English law. The English courts shall have exclusive jurisdiction over any dispute relating to these rules. 

Other ways of contacting us

Our contact form is the quickest way to get in
touch with us. But if you're having difficulty using the form, please email us at

Alternatively, you can contact us in writing:,
3rd floor, Greyfriars House,
Greyfriars Road,
CF10 3AL,
United Kingdom complaints guide

We're committed to providing the best possible service. If we don't meet your expectations here's how we'll handle your complaint. 

Read our complaints guide