Confused.com may contact you from time to time to ask you to take part in a survey, in order to enable us to review, develop and improve our services. We use Snap Surveys’ website to host our surveys. In providing its services to us, Snap Surveys act as a data processor. To view Snap Surveys’ privacy statement please click here. At all times, we will remain the data controller.
Your survey responses, including any personal data provided, will only be used by Confused.com for the purposes stated within this Privacy and Security statement. Personal data can include (but is not restricted to) your name, age and e-mail address. We may also collect special category personal data, depending on the survey to which you are responding.
Confused.com has various offerings and from time to time we would like to keep you informed of our news, products or services. This could be by telephone, email, social media channels or SMS.
If you would rather we did not contact you for this purpose, or to confirm the types of products and services that would be of most interest to you, then you can update your preferences by clicking here and updating your settings or let us know by emailing us at email@example.com.
If you have processed a quote for insurance or car finance we may contact you, by telephone or other means, to discuss your quote. If you do not want to hear from us about your quote, please let us know by updating your preferences by clicking here and updating your account settings or email us at firstname.lastname@example.org.
Your details may be used by the product or service provider or, where they are involved, their appointed representatives, or an intermediary, who provided you with the two cheapest quotes only, to contact you with a view to seeing if you are interested in purchase, highlighting any special offers or ways they might be able to help you get an even cheaper price with them. It is possible they may use an overseas call centre to do so. If you are unhappy with this condition of use then please tick the box when asked within our quote process.
We also engage in online advertising, to keep you aware of what we’re up to and to help you see and find our services.
Like many companies, we target Confused.com banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.