No spam policy

My friends are keen that you don't receive communication that you do not want.

Worried about spam?

Don't be! Almost without exception, our customers have told us they hate unnecessary and intrusive emails and we've taken that on board. However, we do need your email address to send your quotes to.

Your email address and contact information may be used only by us as outlined in our Privacy and Security statements and by the company that gives you the best quote, but only for the time period that your quote is valid.

We also have contractual arrangements in place with the providers, intermediaries and appointed representatives whose sites we visit using our technology to prevent email communications outside of these terms. Please let us know if you do experience any problems by emailing communications@confused.com.

Other ways of contacting us

Our contact form is the quickest way to get in
touch with us. But if you're having difficulty using the form, please email us at communications@confused.com.

Alternatively, you can contact us in writing:

Confused.com,
3rd floor, Greyfriars House,
Greyfriars Road,
Cardiff,
CF10 3AL,
United Kingdom

Confused.com complaints guide

We're committed to providing the best possible service. If we don't meet your expectations here's how we'll handle your complaint. 

Read our complaints guide