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No spam policy

Worried about spam?

Don't be! Almost without exception, our customers have told us they hate unnecessary and intrusive emails and we've taken that on board. However, we do need your email address to send your quotes to.

Your email address and contact information may be used only by us as outlined in our Privacy and Security statements and by the company that gives you the best quote, but only for the time period that your quote is valid.

We also have contractual arrangements in place with the providers, intermediaries and appointed representatives whose sites we visit using our technology to prevent email communications outside of these terms. Please let us know if you do experience any problems by emailing communications@confused.com.



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Got a question about your account? Contact our customer support team directly.

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Confused.com complaints guide

We're committed to providing the best possible service. If we don't meet your expectations here's how we'll handle your complaint.

Read our complaints guide