"Selling your car can be daunting. How do you know what’s a good offer and when someone’s just trying to pull a fast one? By selling online, you can save yourself some time and hassle and sell to the dealer who’s willing to pay the most."
Why sell my car with Confused.com and Motorway?
Here’s why thousands of drivers choose Motorway for a faster, easier and more convenient way to sell their car:
Free home collection
All handled online
Free valuation and sale
Fast payment
*83% of payments are made on the day of handover. Correct as of May 2026.
What information do I need to sell my car?
To sell your car with our partner Motorway, you’ll just need a few basic details:
-
Your car’s registration
-
Name
-
Email address
-
Phone number
This information provides an instant valuation based on the latest sales data. You’ll then be guided through creating a profile so your car is ready to sell.
Once you accept the highest offer, the sale is agreed and the dealer will arrange collection.
On the day of sale, you’ll need:
-
Your V5C (log book)
-
A valid form of ID
If you don’t have a V5C, you can apply for a logbook on gov.uk. Some dealers may also request your MOT certificate, service history, or vehicle handbook.
If you’re not the registered keeper, you’ll need written permission from them, along with a copy of their photo ID (such as a driving licence or passport).
What our expert says:
How to get the best price for your car
A few simple steps can make a big difference to how much your car sells for:
-
Research your car’s value and compare offers - check multiple valuation tools and buyers to understand what your car is really worth.
-
Gather service history and write a clear description - having full records and an honest listing builds trust with buyers.
-
Clean the car and fix small issues - a tidy, well-maintained car makes a stronger first impression and can increase offers.
-
Take high-quality photos - clear images from different angles help your car stand out online.
-
Sell at the right time and set a minimum price - demand can vary, so timing and knowing your lowest acceptable price helps.
-
Respond quickly and be ready to negotiate - fast replies and flexibility can help secure a better deal.
Need more help?
How do I contact motorway?
You can contact Motorway by calling their customer service team on 0203 966 6449.
They also have a contact page with a 24/7 online chat for quick support.
Opening hours (phone support):
- Mon - Fri: 9am - 7pm
- Sat: 9am - 5pm
- Sunday and bank holidays: 9am - 5pm
Can I sell a car on behalf of someone else?
Yes, so long as you’re just completing the process for them online and over the phone. If the registered keeper is present to sign over the car on collection there are no additional documents required.
To sell a car for someone who will not be present on collection, you’ll need a signed letter of authority from the registered keeper, along with a copy of their driver’s licence or passport to verify the signature.
This is also the case if you need someone else to facilitate the handover of your car, such as a friend, colleague, neighbour, or relative on the day of completion.
Am I guaranteed to get the price I see online?
Every car’s value is different, depending on factors like make, model, mileage, age, and condition. Motorway use live market data and industry insights to provide an instant real-world valuation.
This valuation is generated based on historic offers placed by dealers on Motorway for similar vehicles, together with real-time automotive market data. They then look at your car’s specific history, specification and condition to finalise a reserve price with you before placing your car in their daily sale.
In their daily sale, dealers use data from the current used car market and their own trading insights to place an offer for your vehicle. At the end of the sale, Motorway present you with the highest offer received. There are no obligations to sell your car at any stage.
When collecting the car, the dealer will Inspect the car to ensure it matches the details and photos you’ve provided. It usually involves a quick look over the bodywork, interior, and general mechanics, and may involve a short test drive. Once the dealer is happy that the car is as described, they will make the payment to yourself and/ or your finance company, sign over the paperwork, and then take the car away.
Are there mileage or age restrictions for selling my car?
Most customers can get offers on their car from our car-selling partner Motorway, but very old cars and those with high mileage may not receive a valuation.
Thinking of getting a new car? Let us help
Confused.com's car selling solution is provided by Motorway. Motorway is a trading name of Motorway Online Ltd. Registered office; International House, 24 Holborn Viaduct, London, England, EC1A 2BN. Registered in England no; 10285711.
cookie usage