General Accident

General Accident car insurance

Union House
182-184 Union Street
London
SE1 0LH

Why choose General Accident car insurance?

  • Designed for drivers who want help navigating car insurance
  • Cover for careful drivers aged between 18 and 80
  • Telephone support while buying a policy and up to the first 28 days after purchase

General Accident car insurance: facts

  • Part of the Aviva group
  • Over 100 years of experience in insurance
  • Manage your account online anywhere at any time

General Accident is a part of Aviva, the UK's largest insurance provider. This means it's able to draw on years of expertise to create insurance policies and deliver great service to its customers.

The company mainly operates online, but will provide customer service over the telephone once you've obtained your quote and then for a period of up to 28 days after your purchase. Lines are open between Monday to Friday 08:00-20:00, Saturday 09:00-17:00 and Sunday 10:00-16:00. General Accident's friendly staff are there to make sure you get the policy that's right for you, so you won't end up paying for things you don't need.

Then, either in your home or on the go, you can manage your account online by making amendments yourself without an administration fee, as well as being able to access your insurance details and print policy documents whenever you want.

Managing your account online means it doesn’t need to operate large call centres. This helps them to keep its costs low, giving you great value cover at a low price. Although it keeps its prices competitive, General Accident is still able to offer you great benefits as standard with comprehensive cover:

  • A courtesy car (subject to availability)
  • EU cover up to 90 days
  • Personal accident cover up to £5,000
  • Personal effects cover up to £150
  • Up to £500 audio cover

If your car is under 12 months old, was bought from new and is unrepairable following an accident or act of vandalism, it will replace it with one of the same make, model and specification. For additional cover, it can also offer key cover, legal protection and up to four levels of breakdown cover from the RAC.

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