Elephant car insurance

You can choose from 3 levels of car insurance:

• Third-party - this is the legal minimum car insurance needed to legally drive in the UK. With this policy, you'll be covered for any damage you cause to others and their property. But, that's all you'll get.
• Third-party, fire and theft - this is the middle tier of car insurance cover offered by Elephant. It'll cover everything third-party only offers, plus theft and fire damage to your car.
• Fully comprehensive car insurance - this is the highest level of cover, and usually works out the cheapest! You'll be covered for all of the above. Plus, injuries to you/your passengers and damage to your car in the event of an accident.

Elephant also offers the following:

• Courier car insurance - if you're a courier, this type of insurance takes into account things like high mileage, frequent stops and a busy driving schedule.
• Multi-car insurance - if you have 2 or more cars in your household, this policy type could offer better value for money. You'll get a discount for each car covered.

Elephant also offers a range of coverage that isn't always included in a standard comprehensive policy:

• Windscreen repair - if you get a chip on your windscreen, Elephant will repair or replace it.
• Personal injury cover - you can get up to £5,000 of personal injury cover for you and your partner.
• Stereo cover - you'll get unlimited cover for your car's sound system.
• Driving in Europe - you'll be insured to drive in Europe for up to 90 days.
• Battery and charging equipment cover - got a hybrid or electric vehicle (EV)? You'll get battery and charging equipment coverage thrown in as standard.
• Sports equipment - you can get up to £300 for theft or damage caused by fire or by accident.
• EV recovery - if your EV runs out of charge, you can get free recovery.

There's a few ways you can contact Elephant depending on your needs.

Customer service

Got a general enquiry? Or, just need help with something? You can contact Elephant's customer service team through their online messaging service or by phone on:

• If you're in the UK - 0330 134 3259
• If you're abroad - +44330 134 3259

Making a claim

You can easily log a claim online or via the app.

Emergency assistance

Here's Elephant's emergency help numbers:

• Accident recovery - 0800 600 840
• Breakdown cover - 0330 102 0807
• Glass repair - 0333 220 2027

Top tip: You can also request assistance via the Elephant app!

Check your policy details to see what emergency assistance you're entitled to—it can vary depending on your policy. To view or manage your policy, use the 'MyAccount' portal on Elephant's website. Or, through the Elephant app.