Shell Fuel Reward Terms and Conditions

The £20 fuel reward will be subject to the terms and conditions below:

  1. To redeem this reward you must be age 16 or over, and have an active Shell Go+ account.

  2. The £20 fuel reward is only redeemable in the United Kingdom excluding Northern Ireland.

  3. If you are an existing customer of Shell Go+, it is your responsibility to provide the correct email address connected to your Shell Go+ account when claiming this reward. If you are new to Shell Go+, the email shared with Shell will be the email used when applying for your Confused.com Reward.

  4. The £20 fuel reward will be valid for 90 days from date of issue. For the avoidance of doubt this is the date the £20 fuel reward is awarded by Shell and reflected in a member’s Shell Go+ account, not the date on which the Reward is activated or redeemed. The £20 fuel reward cannot be used or reissued after its expiry date.

  5. Please note that only up to three active £20 fuel reward can be loaded to your Shell Go+ account at any one time. For multiple claims, against other qualifying purchases will be awarded once the previous reward has been redeemed.

  6. When your £20 fuel reward has been issued it will be reflected in your Shell Go+ account, which is accessible via the Shell Go+ App and/or through the Shell Go+ Website. Shell will also notify you by email at point of issuance.

  7. Once issued, your £20 fuel reward can only be used at a participating sites if it is activated prior to visiting a participating site. This can be done in a member’s Shell Go+ account, which is accessible via the Shell Go+ App and/or through the Shell Go+ Website. Visit https://www.goplus.shell.com/en-gb/station-locator for a list of participating sites.

  8. Your £20 fuel reward must be redeemed at till point and is not available using the ‘pay at pump’ service.

  9. Your £20 fuel reward can only be used in one transaction, for fuel expenditure that is equal to or greater than your fuel bill. If the price of your fuel exceeds the value of the £20 fuel reward, the outstanding balance must be paid on purchase. The £20 fuel reward cannot be used for any fuel purchases below £20.

  10. Your £20 fuel reward cannot be used in conjunction with any other offer, prize or benefit that is in or outside of the Shell Go+ programme. 

  11. Your £20 fuel reward cannot be exchanged for cash.

  12. The £20 fuel reward can only be redeemed by the person it was issued to.

  13. Full terms and conditions for Shell Go+ can be found here https://www.goplus.shell.com/en-gb/terms-and-conditions. Please note that your £20 fuel reward is via Confused Rewards is separate from all other benefits and rewards offered to you as a Shell Go+ member, such rewards are offered and managed by Shell.

These Terms and Conditions were updated on 28th May 2020.