Hastings Premier car insurance

Learn more about Hastings Premier car insurance

Hastings Premier logo

Last reviewed 23 August 2022

Why choose Hastings Premier car insurance?

  • Legal protection & breakdown cover included as standard
  • Manage your policy through an app
  • Uninsured driver promise

Hastings Premier is the top-tier car insurance policy from Hastings Direct, offering their highest level of cover to drivers. There are two tiers below this, Hastings Direct and Hastings Essential, offering less cover but usually for a cheaper price.

This isn’t the case for everyone, as the exact price you pay for insurance depends on lots of factors, such as the age and model of your car. The Hastings Premier policy is usually the most expensive from the broker because it offers the highest level of cover.

Hastings Direct is a broker selling a range of insurance policies. It also sells van, bike, and home insurance through its panel of insurers.

What makes Hastings Premier different from Hasting’s other policies is the extra features included in the policy as standard, including four levels of breakdown cover and motor legal expenses.

Regardless of which policy you choose, Hastings offer a free app called MyAccount where you can contact Hastings Direct, manage your account, get a new quote, or check your policy details at any time.

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Who is Hastings Direct?

Hastings Direct is based in Bexhill-on-Sea in East Sussex. This is the location where the broker first started out in 1997. It also has offices in Leicester, South Africa, Gibraltar and London.

There are 3,300 members of staff working for Hastings Direct and it has around 3.1 million customers across its range of insurance products.

Hastings Direct is an intermediary and its policies are underwritten by a small group of insurers. These include: Advantage Insurance Company Limited, Lloyds, and Axa.

It is part of the Hastings Group which owns a number of different companies selling a range of insurance products.

Along with car insurance, you can also buy bike, van, and home insurance through the broker.

Hastings Direct is not short of awards, and in 2013, 2014, 2015, and 2018 it won the Car Insurance of the Year award from Moneyfacts, which also gave it five stars this year for car insurance.

Hastings Premier car insurance policy details

There are three levels of cover to choose from with the Hastings Premier policy. The one you go for will depend upon the amount of cover you’re after and your budget.

Third-party offers the most basic protection. It will cover any third party if there’s an accident.

Third-party, fire and theft offers a little more protection than third-party only. You’ll also be covered if your car is damaged because of a fire or if it’s stolen.

Comprehensive includes the highest level of car insurance cover. It covers you for everything already mentioned but you and your car will also be protected. Your personal belongings are also covered for up to £300, and you’ll get cover for your windscreen and glass.

Hastings Premier includes a range of features. No matter what level of cover you’ve opted for, you will benefit from up to 90 days cover in the European Union and legal liability for damage to another person’s car of up to £25 million including all costs.

It also includes legal protection and breakdown cover as standard. Most policies require you to pay extra for these features, although the overall price of the policy will incorporate these costs.

You’ll be covered for up to £100,000 for legal disputes resulting from a road traffic accident, and legal expenses to defend you in a prosecution for motoring offences. Plus you’ll have access to legal advice at any time. This is provided by Allianz Legal Protection, part of the insurer Allianz.

For breakdown cover, there are four levels to choose from. The most basic, included in the policy, covers you for roadside assistance and misfuelling.

Hastings Premier also includes an uninsured drivers promise. This means if you have an accident and the other driver doesn’t have insurance, you won’t lose your no-claims bonus and you should not have to pay the excess on the claim.

However, in order for this to happen you’ll need to send the make, model, and registration number of the other vehicle and may have to provide the driver’s name and address. 
If your car is vandalised, you also won’t lose your no-claims bonus.

Hastings Premier offers a selection of car insurance policies and types. Not all policies and types are available through our site, so the exact levels of cover and benefits may vary. Before buying car insurance, we recommend you check the cover and benefits included.

Contact Hastings Direct about the Hastings Premier policy

If you’re an existing customer, you can contact Hastings Direct about a claim on its Premier policy on 0333 321 9800 if you’re in the UK or 00 44 1424 738 585 if you’re outside of the UK.

You can also contact it for any reason, or manage your account, through the MyAccount app.

For any customer services enquiries, you can contact Hastings Direct on 0333 321 9801 or via its website.

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