Jessica Fairfax
Mobiles Expert
"I believe creating top-tier content is vital to assist consumers in making informed choices about mobile services. Our commitment to providing excellent editorial content helps users confidently navigate the complexities of mobile plans, ensuring they find the perfect fit for their style, needs and budget.”
Jessica’s background and expertise
Background:
- Jess is highly experienced in consumer PR and an expert in the mobiles industry.
Content written by Jessica
Porting Your Number
Changing mobile providers and want to keep your old phone number? It’s easy to port your number to a new network using a PAC code.
Should I buy a refurbished iPhone?
Discover the value of a refurbished iPhone on Confused.com and find out if it's the right choice for you.
SIM Only vs Pay Monthly vs Pay as You Go
Looking at getting a new phone or SIM but not sure what your options are? Our guide will give you all the information you need to make a decision.
How much mobile data do I need?
Knowing your monthly data usage makes it much easier to choose the right mobile plan. Find out how much data you need, and make the most of it with Confused.com.
What is Wi-Fi calling?
Not sure what Wi-Fi calling is or how it works? Here’s the Confused.com guide to everything you need to know about Wi-Fi calling, including how to switch it on.
Overcharged by your mobile network? Here’s what to do next
Have you been overcharged by your mobile network? Read the Confused.com guide to find out next steps and how to get your money back.
How do phone contracts work?
Read our guide to discover everything you need to know about phone contracts, how they work and how to choose the right one.
What is an eSIM?
Everything you need to know about eSIMs, including who has eSIM deals, which phones are compatible, and how they compare to SIM only deals.
What is 5G?
Discover how 5G works, its benefits and why you may want to upgrade to a 5G phone on Confused.com.
What is an MVNO?
Everything you need to know about mobile virtual network operators, including MVNO prices, pros and cons and how they work.
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