Learn more about Esure car insurance

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Why choose Esure car insurance?

  • 5 year guarantee on approved repairs
  • Courtesy car provision
  • Windscreen cover

Esure offer both standard, cost-effective car insurance policies that suit most drivers and, since 2013, have also operated as a broker.

This means that Esure can find non-standard policies for people with specific needs, such as modified car insurance.

Their standard policies come with a range of benefits, including courtesy car provision, windscreen cover and much more.

For those looking for more comprehensive cover, they offer a range of optional benefits too – allowing you to create a policy that suits your needs perfectly.

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Who is Esure?

Esure is based at Reigate in Surrey, and were formed by Sir Peter Wood, the man behind Sheilas’ Wheels and Direct Line. The Group now also includes First Alternative.

Esure has sold car insurance direct since 2000. They initially sold over the phone, before adding online sales and support soon after.

Given the insurer’s origins as a direct phone insurer, it’ll come as no surprise that the firm has a strong sales and customer support staff. It employs more than 1,500 people in offices and at call centres across the UK.

Between 2002 and 2007 Esure’s adverts featured film director Michael Winner, who memorably used the catchphrase “Calm down, dear”.

Since then, they’ve been associated with several high-profile media campaigns, including ‘Safe Drive, Stay Alive’.

Esure policy details

Esure sells three main levels of car insurance. These include third party, third party fire and theft, and comprehensive policies.

Third party insurance is the lowest level of cover you can opt for if you want to drive on UK roads. It covers damage or injury to other vehicles or people, but not to your own.

Third- party, fire and theft covers everything a third party policy does, but adds in cover for your car if it’s stolen or damaged through fire.

Comprehensive car insurance policies cover all of the above, plus loss or damage to your car. They also typically cover injury to you or any of your passengers.

All of Esure’s policies come with a range of benefits. These include:

  • Guaranteed repair work, which ensures that any repairs to your car are guaranteed for five years, as long as the work was done at an Esure-approved garage.
  • Courtesy Car provision, which will provide you with a courtesy car while your own vehicle is being repaired.
  • Windscreen cover, which is included as standard as long as you use an Esure-approved technician.
  • In-car entertainment cover, which allows you to claim for loss of or damage to permanently-fitted electronic equipment in your car.
  • Legal liability cover for any legal fees you may incur if you or anyone else is injured or dies as a result of an accident you’re involved in.
  • Motoring legal advice from Esure’s advice line, available 24 hours a day, 7 days a week.

Esure offers a selection of car insurance policies and types. Not all policies and types are available through our site, so the exact levels of cover and benefits may vary. Before buying car insurance, we recommend you check the cover and benefits included.

Contact Esure

The best ways to contact Esure are is via its website, which signposts to various relevant pages, including new quotes and claims.

You can also call them on 0345 045 1000 or email

If you need to send something in writing, Esure’s postal address is:

The Observatory
Castlefield Road
Reigate Surrey

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How to claim a reward

*Based on data provided by Consumer Intelligence Ltd, (February '23). 51% of car insurance customers could save £407.05
**Single annual policy. Shell Go+ account required. Only one £10 fuel reward can be used per transaction and each can only be used on fuel purchases of £10 or over. HelloFresh 18+ subscription service. Geographical exclusions apply. T&Cs apply

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