Who are Confused.com?

Confused.com was the first insurance price comparison website. Confused.com is not a broker, but a one-stop shop that makes it easy for you to find the right deals on car insurance, home insurance, utilities and much more. Confused.com is not about selling you the very cheapest deal, unless the very cheapest deal is right for you. Neither do we push the most profitable deal for us – we put your needs first.

Confused.com is a trading name of Inspop.com Limited, registered in England and Wales Reg. No. 03857130 at Friary House, Greyfriars Road, Cardiff, CF10 3AE. Inspop.com is sister company to EUI Limited and Admiral Group Plc and we are authorised and regulated by the Financial Services Authority (Registration number: 310635).

How does Confused.com make money?

We get paid by the service provider every time you buy through Confused.com. It costs you nothing. You won’t pay more for buying through Confused.com – the prices we quote are the same as if you went to the insurance company direct. If you use Confused.com but then decide to buy over the phone instead of online, please remember to use the reference number we provide you. That way you won’t have to repeat your details and we get credit for the sale, which helps us stay in business so you can get cheaper insurance next year.

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How does it work?

Simple really – just complete our online form and we’ll instantly submit your details to our extensive panel of partners. We currently have both car and home insurance providers* on our panel, with coverage increasing all the time as we add partners. Once we’ve fired off your details, about 30 seconds later your quotes start coming back. You can then view and compare them on the results page and we’ll also email the quotes to you for good measure. Unlike many of our competitors, the displayed quotes are actual prices and not estimates – the price you see is the price you pay. You are then free to choose the deal that suits you best.

What are we doing with your details?

We take your details and go to all our insurance partner sites and complete their forms on your behalf. If they return a price then we bring that back for you, along with details of any special offers. Your quote is saved on our partner's site so you can retrieve it easily if you want to go ahead and accept. Our partners cover UK car and home insurance providers (with coverage continually increasing as we add partners). The beauty is you only have to enter your details once, wait 30 seconds or so and then you can compare true like-for-like quotes. You're then free to choose the deal that suits you best, or remain with your current provider in the unlikely event that we haven?t found you a better deal.

In the bad old days, drivers had to obtain their car insurance through high-street brokers, broker websites or directly through an insurer’s website. If someone wanted to compare deals, it required an RSI-inducing amount of repetitive form filling just to retrieve quotes.

But it all changed in 2002 when Confused.com launched the first online car insurance price comparison site, and in doing so spawned a market revolution. Confused.com flourished because it simplified the process of finding people great car insurance quotes.

Home insurance followed in 2005, and today, Confused.com is the comparison site of choice for millions of online shoppers looking for all kinds of insurance, including car, home, travel, life, motorbike and van. Confused.com is also the place to find cheaper utilities and great deals on a whole range of financial services.

In 2009, insurance price comparison was launched in Spain under the name Rastreator.com – Tu comparador de seguros. Rastreator.com is already a leader in motor insurance price comparison in Spain and plans to expand further into other insurance products. In 2010, the price comparison was extended even further across Europe with the launch of LeLynx.fr – comparateur assurance auto in the French market and Chiarezza.it in Italy.

Although part of the Admiral Group, Confused.com is a separate business that offers a completely impartial service, i.e. it doesn’t favour Admiral Group products over any other in the market. The quotes that users are presented with appear in price order (cheapest first) and are completely independent of any Admiral Group affiliation or indeed, any promotion with a third-party service provider.

Confused.com is committed to saving you time and money. We want to deliver an excellent service alongside a simple and easy internet experience. If you have any questions, suggestions, or problems then please don't hesitate to contact us at communications@confused.com

Click here to see details of insurers we visit.