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04 Jun 2021
Jamie Gibbs Jamie Gibbs

Coronavirus and travel insurance: Where to get the latest information


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The coronavirus pandemic has caused worry and confusion for travellers. Here's how you contact specific travel insurance providers for more information.

In a hurry? Jump to our list of travel insurance providers for more information


Updated: 4 June 

International travel has resumed.

The government has created a 'green list' that contains 12 countries and territories. 

The list includes Australia, Iceland, New Zealand and Singapore. Find the full list at GOV.UK

There are also 'amber' and 'red' listed countries. You shouldn't travel to these countries for leisure. You can also find these on GOV.UK.

If you're travelling to a green country, you'll need to take a test up to 72 hours before you travel to the green listed country.

You'll need to take another test no more than two days after you return to England. 

You should also check that the country you're travelling to is accepting visitors from other countries. You can find more information on the Foreign and Commonwealth Office website.

Rules will vary between each country in the UK:


Quarantine hotels 

If you've travelled from or passed through a red-listed country due to essential travel, you'll have to stay in a quarantine hotel

You can find out which countries are on the amber and red list by visiting GOV.UK

Self-isolation measures  apply in most circumstances to anyone returning to the UK.

Each UK country has specific rules. For the latest travel and quarantine guidance, visit the government websites for:


Will my travel insurance provider cover me for cancellations due to coronavirus?

If you book a holiday to a green-listed country that then moves to the amber or red list, you won't be covered by your travel insurance. 

Some insurers are offering cancellation cover if you have coronavirus, but you must be able to prove this with a positive coronavirus test result. 

It's worth contacting your insurer to find out exactly what you're covered for.

We've listed all the travel insurance companies we compare below. You'll find their contact details as well as links to their guidance on coronavirus.

Where we couldn't find information about coronavirus on their website, we've linked to their policy documents or FAQs.


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Latest information from Admiral on coronavirus

Contact: 03332349913


All Safe

Latest information from AllSafe travel insurance on coronavirus

Contact: 0330 880 3604 


Annual Travel

Annual Travel travel insurance FAQs page

Contact: 0333 355 0266


Asda Money

Latest information from Asda Money on coronavirus

Contact: 0800 138 2373


Big Blue Cover

Big Blue Cover travel insurance policy wording

Contact: 01293 855787


Boots Travel Insurance 

Latest information from Boots Travel Insurance on coronavirus

Contact: 0333 999 2683



Latest information from Cedartree on coronavirus

Contact: 0203 137 7922

Latest information from on coronavirus

Contact: 0207 183 0885


Latest information from Coverwise on coronavirus

Contact: 01903 255 650



Latest information from Debenhams on coronavirus

Contact: 0343 658 0371


Direct Travel Insurance

Latest information from Direct Travel Insurance on coronavirus

Contact: 0330 880 3600



ERGO Travel Insurance (formally ERV Express)

Latest information from ERGO Travel Insurance on coronavirus

Contact: 01403 788 513

Explorer travel insurance

Latest information from Explorer travel insurance on coronavirus

Contact: 0345 373 0253



Latest information from Fit2travel on coronavirus

Contact: 0330 880 1791


Latest information from Flexicover on coronavirus

Contact: 0800 093 9495



Latest information from on coronavirus

Contact: 0330 024 9949




Latest information from insurancerepublic on coronavirus

Contact: Contact form


Insure and go

Latest information from Insure and go on coronavirus

Contact: 0330 400 1353

Latest information from on coronavirus

Contact: 0343 658 0220

Latest information from on coronavirus

Contact: 0330 024 9295



Latest information from on coronavirus

Contact: 0800 294 2969



Legal & General

Latest information from Legal & General on coronavirus

Contact: 0370 060 0344




Latest information from Morethan on coronavirus

Contact: 0800 980 5573

Latest information from on coronavirus

Contact: 0333 355 6181


Now travel insurance

Latest information from Now travel insurance on coronavirus

Contact: 01702 427 281



OK to travel

Latest information from OK to travel on coronavirus

Contact: 01223 446 920


Latest information from Outbacker travel insurance on coronavirus

Contact: 0203 475 4682


Post Office

Latest information from Post Office on coronavirus

Contact: 0330 123 3690

Puffin Insurance

Read Puffin Insurance's policy wording

Contact: 0333 772 0346



RAC insurance

RAC travel insurance information

Contact: 0330 159 1111




Read Saga's latest information on coronavirus

Contact: 0800 015 0757


Latest information from Southdowns on coronavirus

Contact: 01903 255 659

Spectrum travel insurance

Latest information from Spectrum travel insurance on coronavirus

Contact: 0800 840 7227

Latest information from travel insurance on coronavirus

0333 320 1240



Top Dog Insurance

Latest information from Top Dog travel insurance on coronavirus

Contact: 0330 123 5677



Read TravelTime's FAQs

Contact: 0345 548 2122



Latest information from TripSure on coronavirus

Contact: 0203 051 5836



Virgin Money

Latest information from Virgin Money on coronavirus

Contact: 0207 748 8908



World First

Latest information from World First on coronavirus

Contact: 0345 90 80 161



Latest information from on coronavirus

Contact: 01279 621 640



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