Provident car insurance

Learn more about Provident Insurance car insurance

Provident car insurance logo

Last reviewed 23 August 2022

Why choose Provident car insurance?

  • Over 50 years' experience of providing UK car insurance
  • Around the clock accident and claims helpline
  • Uninsured driver promise included as standard on policies

Provident Insurance is committed to providing simple, straightforward service and great cover. With over 50 years’ car insurance experience in the UK, they’re a well-established, knowledgeable car insurer. Achieving high ratings in customer feedback, they focus on delivering a great customer experience and using their insurance experience to resolve claims as quickly as possible.

Provident Insurance’s cover has a wide range of features included as standard. They offer comprehensive car insurance, which covers loss or damage caused to your car by accidents, fire, theft, and attempted theft. If you’re in an accident you’re covered for the damage you cause to other people’s vehicles, property and for injuries they suffer.

As standard, customers receive comprehensive cover for up to 90 days when driving in the EU, uninsured driver protection, cover for £1,000 for replacement locks and – if your vehicle is damaged and is being repaired by the approved repairer network - use of a courtesy car.

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Who is Provident Insurance?

Provident Insurance has over 50 years’ experience providing motor insurance. The brand is a trading name of Covéa Insurance, which serves 2 million policyholders in the UK.

Provident Insurance and Covéa Insurance are regularly recognised for their performance. Covéa Insurance was named General Insurer of the Year 2021 at the British Insurance Awards, and Provident Insurance has been awarded the ServiceMark with Distinction by the Institute of Customer Service, which recognises their commitment to delivering great customer service. Their customers have consistently rated them 4.5 stars or above on Trustpilot from over 2,500 reviews.

Provident Insurance policy details

Provident car insurance only offer comprehensive cover to their customers. Their cover includes a wide range of features as standard. With a policy from Provident Insurance, you will get:

  • Cover for loss of or damage to your car caused by accident or malicious damage; fire; theft or attempted theft.
  • Use of a courtesy car, if your vehicle is being repaired through their approved repairer network.
  • Comprehensive cover for up to 90 days when you're driving in the EU.
  • Uninsured driver protection if you are involved in an accident that is not your fault and the person responsible can be traced.
  • Windscreen repair or replacement though excesses are applicable when making a claim
  • A lifetime guarantee on any repairs from a Provident Insurance approved repairer whilst you own the vehicle.
  • Up to £1,000 for replacement locks, if your keys are lost or stolen.
  • Provident offers cover up to £1,000 for replacement locks, if your keys are lost or stolen.
  • Up to £100 per person for onward travel or overnight accommodation if your car isn’t roadworthy after an accident, and you can’t complete your journey.

You can also purchase optional additional covers. These give you extra protection on top of your car insurance cover. These include Breakdown cover, Motor Legal Protection cover, Replacement Car cover and No Claims Bonus Protection.

Provident offers a selection of car insurance policies and types. Not all policies and types are available through our site, so the exact levels of cover and benefits may vary. Before buying car insurance, we recommend you check the cover and benefits included.

Contact Provident Insurance

You can view Provident Insurance’s Help and Support Centre on their website for answers to the most commonly asked questions.

Alternatively, you can call 03300 240 123. Their phone lines are open between 8.30am – 6pm Monday to Friday and 9am – 1pm Saturday.

For Claims, you can use the Online Claims system at any time, or you can call their 24-hour Claims Helpline on 03300 240 242.

You can write to Provident insurance using the following address:

Provident Insurance
PO Box 847,
Dean Clough,
Halifax,
HX1 9RE.

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