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Call for inquiry into current account market

  •  16 Apr, 2014
Magnified twenty pound note

Consumer group Which? has called for a full-scale competition inquiry into the current account market saying the big providers have "unhealthy dominance".

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Overdraft market 'not good value'

  •  11 Apr, 2014
Withdrawing money from a cashpoint

The £8 billion overdraft market is not providing good value, the Financial Conduct Authority (FCA) has found.

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Complaints to energy firms treble

  •  07 Apr, 2014
Woman speaking on a phone

There has been a 224% rise in complaints from energy customers in the first three months of this year, the energy sector's ombudsman has reported.

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Lloyds launches new current account

  •  31 Mar, 2014
Someone using a cash machine

Lloyds has launched a new current account which offers customers an interest rate of 4%, along with a range of other perks.

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FCA to probe 30m insurance policies

  •  28 Mar, 2014
Insurance man sitting at desk

The Financial Conduct Authority (FCA) has announced a probe into millions of insurance policies - some up to 40 years old - over fears that customers with older contracts are "forgotten" by the industry.

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Energy firms face competition probe

  •  27 Mar, 2014
A lit gas hob

Regulator Ofgem has proposed a full-scale competition investigation into the energy market.

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Loyal energy users 'pay £90 more'

  •  26 Mar, 2014
gas hob

Loyal customers are getting a rough deal from energy companies, it is claimed.

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SSE announces energy price freeze

  •  26 Mar, 2014
SSE energy logo

The UK's second biggest supplier of gas and electricity has announced it will freeze prices for the next two years.

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Groups demand energy market probe

  •  24 Mar, 2014
A gas fire

The Federation of Small Businesses (FSB) and Which? have written a letter to regulators urging them to investigate the energy sector after a survey revealed deep mistrust among consumers.

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EE apologises after network fault

  •  20 Mar, 2014
EE shop sign logo

Mobile phone network operator EE has apologised after around 27 million of its customers were affected by signal problems yesterday.

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