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Ofgem has announced plans to force energy firms to be more transparent about their finances.
Millions of households could be out of pocket after a clock error was discovered on some electricity meters.
British Gas owners Centrica have announced a £571 million profit from its residential energy arm in 2013 - 6% less than the £606 million haul in 2012.
Four of the Big Six energy companies are to start giving their customers automatic refunds by direct debit when they are in credit.
Consumers are being misled after research found one in five household products do not match their energy-efficiency claims, according to the Energy Saving Trust.
One in seven adults who has made a recent small digital payment ended up being billed more than expected, according to new research.
Paperless billing, like self-service checkouts, is here to stay it seems, as more household utility firms impose charges on customers who prefer a hard copy. Is this fair?
Most adults living in the UK fear they will have to reduce their household spending just to meet their bills in 2014, according to Citizens Advice.
"Old and draughty" homes which waste gas and electricity are to blame for high energy bills in the UK, according to npower.
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