Passengers who boarded a Ryanair flight to Lanzarote were left on the island of Fuerteventura, it has emerged.
Holidaymakers said they were left stranded on the wrong Canary Island after their flight from Bournemouth was diverted due to thunderstorms and high winds.
The travellers had to find their way to Lanzarote on their own - with one family paying £400 for overnight accommodation and a ferry crossing to the right island the following day.
Kay Wright, 40, was with her three children, all aged six or under, and her 23-year-old stepdaughter. She said that the airline offered her no help and she only got to her destination after family back at home made the necessary arrangements.
Ryanair apologised to passengers for any inconvenience caused by the diversion.
A spokeswoman said: "Unfortunately ferries were also affected by these high winds and passengers were provided with EU261 (a European passengers'-rights regulation) information which outlines their entitlement to provide receipted hotel expenses to Ryanair, for refund. Ryanair arranged that the ferry company would carry affected Ryanair passengers to Lanzarote free of charge when ferries recommenced the following morning."
