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Firms agree automatic credit refund

  •  19 Feb, 2014
gas hob

Four of the Big Six energy companies are to start giving their customers automatic refunds by direct debit when they are in credit.

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Energy savings claims 'misleading'

  •  18 Feb, 2014
Washing machine dials

Consumers are being misled after research found one in five household products do not match their energy-efficiency claims, according to the Energy Saving Trust.

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Are fines for term-time family holidays fair?

Children making sandcastles

A row has broken out over new fines for parents who take children out of school for family holidays. But given the cost of peak-season breaks, is this fair?

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Surge in credit card borrowing

  •  10 Feb, 2014
stack of credit cards

UK consumers are using their credit cards to borrow more money than in any of the past five years, according to a new study.

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Bills shock over digital payment

  •  07 Feb, 2014
An Apple iPhone with social media software

One in seven adults who has made a recent small digital payment ended up being billed more than expected, according to new research.

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Barclaycard launches 31-month 0% card

close up of a credit card chip

Barclaycard remains at the top of the 0% balance-transfer credit card table as it launches a deal that gives borrowers 31 months interest-free - the longest 0% period ever.

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Blog: Why should we have to pay for paper bills?

Woman looking at paper bill

Paperless billing, like self-service checkouts, is here to stay it seems, as more household utility firms impose charges on customers who prefer a hard copy. Is this fair?

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Loans data to be shared real-time

  •  06 Feb, 2014
Pound coins and notes

Credit reference agency Experian is to launch a new real-time service to provide "instant" information about consumers' borrowing habits.

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Interest rates held for 60th time

  •  06 Feb, 2014
Bank of England

Interest rates have been held at 0.5 per cent for the sixtieth month in a row as the Bank of England once again opted to leave them unchanged today.

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Banks suffer fresh accounts blunder

  •  06 Feb, 2014
Withdrawing money from a cashpoint

The latest blunder to beset the high street banks has seen some NatWest and Royal Bank of Scotland customers short-changed in their monthly interest payments.

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