One of the Big Six UK energy suppliers claims it is on track to achieve £1.54 billion in profits this financial year after a big rise in tariffs in November.
Regulators aren’t taking account of the overall effect of bill increases and are excluding customers from their deliberations, an MP has suggested.
"Old and draughty" homes which waste gas and electricity are to blame for high energy bills in the UK, according to npower.
Energy bosses have been accused of "neglect" and "complacency" as they defend their response to the Christmas storms that left thousands of homes without power.
Customer satisfaction with gas and electricity suppliers has hit a new low, research shows.
A flagship government energy project to cut household and business energy bills will hit its target ten years late, a Labour MP has claimed.
New figures show npower remains the most complained-about gas and electricity supplier in the UK, with a 25 per cent rise in customer gripes.
Millions of householders are set to benefit from energy firm SSE's plans to cut its dual fuel prices by 3.5 per cent.
Labour claims that consumers are losing out because energy companies buy overpriced electricity from their own subsidiaries.
Energy tariff changes due to come into force will help rebuild consumer trust, Ofgem claims.
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