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Tag: Gas & electricity

Big six face new rules on prices

  •  26 Feb, 2014
gas hob

Ofgem has announced plans to force energy firms to be more transparent about their finances.

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Bill fears over meter clocks fault

  •  21 Feb, 2014
Electricity meter and paper bill

Millions of households could be out of pocket after a clock error was discovered on some electricity meters.

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British Gas reports dip in profits

  •  20 Feb, 2014
British Gas

British Gas owners Centrica have announced a £571 million profit from its residential energy arm in 2013 - 6% less than the £606 million haul in 2012. 

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Firms agree automatic credit refund

  •  19 Feb, 2014
gas hob

Four of the Big Six energy companies are to start giving their customers automatic refunds by direct debit when they are in credit.

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Energy savings claims 'misleading'

  •  18 Feb, 2014
Washing machine dials

Consumers are being misled after research found one in five household products do not match their energy-efficiency claims, according to the Energy Saving Trust.

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Ovo energy announces price cut

  •  14 Feb, 2014
A gas fire

A small energy firm is bidding to win more customers from the so-called Big Six after unveiling a 2.5% cut in prices.

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Which? demands energy market probe

  •  14 Feb, 2014
Close up of a blue flame on a gas cooker hob

Consumer group Which? has demanded an inquiry into competition in the energy market, saying the current system is "not working for customers".

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Water bills set for 2% hike

  •  11 Feb, 2014
water meter

Annual water and sewerage bills are to rise by an average of 2% - or £8 - from April, industry body Water UK has said.

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Calls for gas profits probe

  •  10 Feb, 2014
A lit gas hob

Energy watchdog Ofgem is being urged to probe the gas profit margins of the Big Six energy firms.

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MP slams energy firms' charges

  •  05 Feb, 2014
A gas fire

MPs have called for energy companies to limit the charges imposed on customers who do not pay by direct debit.

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