Barely-trained electricians who put householders at risk should face urgent tighter regulation, MPs have recommended.
No one wants to pay over the odds for their gas and electricity. Check our energy best buy table to compare cheap gas and electricity suppliers.
Ofgem has called on energy suppliers to return money to former customers after finding that the companies hold more than £400 million in credit from closed accounts.
Almost a quarter of people think customer service is getting better, a new poll shows.
Ofgem has announced plans to force energy firms to be more transparent about their finances.
Millions of households could be out of pocket after a clock error was discovered on some electricity meters.
British Gas owners Centrica have announced a £571 million profit from its residential energy arm in 2013 - 6% less than the £606 million haul in 2012.
Four of the Big Six energy companies are to start giving their customers automatic refunds by direct debit when they are in credit.
Consumers are being misled after research found one in five household products do not match their energy-efficiency claims, according to the Energy Saving Trust.
A small energy firm is bidding to win more customers from the so-called Big Six after unveiling a 2.5% cut in prices.
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