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Tag: Consumer rights


New ATOL rules offer greater holiday protection

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Holidaymakers are set to benefit from greater protection when putting together their own travel package under changes to the Air Travel Organisers’ Licensing (Atol) scheme.  Read More…

Plans to simplify energy tariffs

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Last year the energy regulator slammed the industry for having hundreds of different tariffs, making it hard for consumers to shop around for the best deal. So what are the big six UK energy firms doing to simplify tariffs?  Read More…

British Gas pulls out of Which? Big Switch energy campaign

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British Gas pulls out of consumer association Which's Big Switch campaign - in which energy users band together and use their collective bargaining power to get cheaper gas and electricity deals.  Read More…

Pass plus discounts: Insurance industry con or valuable training?

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Pass Plus is often sold on the promise of reducing car insurance premiums, but this is not always the case. So is this form of advanced driver training actually worth it?  Read More…

Car insurance buyers' guide: Car insurance jargon buster

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A glossary of car insurance terms... translated into plain English.

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Sat nav blackspot map

Sat nav system

Use this widget to alert road users to nav blackspot areas around the UK. You can upload a report of where you encounter sat nav blackspot issues and how severe they are.

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Murdoch's media empire

Murdoch's media empire infographic teaser
The founder, chairman, and CEO of News Corporation, Rupert Murdoch is head of one of the world's largest media empires that reaches nearly all corners of the globe. Murdoch's News Corp has nearly all media markets cornered. We take a look at the inner workings of the empire.  Read More…

Top New Year money tips for consumers

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With 2012 just around the corner and money matters at the front of many people’s minds, it’s a good time to put your finances in order. Consumer complaints organisation the Financial Ombudsman Service (FOS) has put together these top New Year tips for consumers.

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Drivers warned against winter car thieves

A car key electronically opening a car

Motorists leaving their cars to warm up this winter risk being left out in the cold as thieves target vehicles left unattended in this way, warn insurers.

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Mobile phone insurance: The next big mis-selling scandal?

Smartphone in a box

As more and more customers complain about rejected claims, are companies selling mobile phone insurance are being upfront with customers? Ensure you don’t get caught out by a bad policy.

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