Energy company npower is to pay £3.5 million to vulnerable customers after it was found to have breached energy sales rules.
Consumer group Which? has revealed a list of what it considers to be the top money-wasting financial products.
BT has apologised after complaints about its pay-TV service doubled over the period it began broadcasting Premier League football.
The soon-to-be former chairman of Centrica has said allegations of "profiteering" and "collaboration" among the major energy firms are false.
When shopping, it's important to know your rights in case things go wrong and purchases need to be returned. Here's a run down of what you need to know to protect your festive purchases.
Culture Secretary Maria Miller has promised to "work with" the telecommunications industry to protect consumers from unfair charges and price hikes.
Santander is now offering 1 per cent cashback when you use its 123 credit card at Amazon.co.uk this Christmas period. We take a look at the pros and cons.
Citizens Advice is being inundated with requests for help from motorists experiencing problems with "dodgy" used motors, new figures reveal.
The Financial Ombudsman Service has had more than 5,000 credit card complaints this year. We look at common credit card pitfalls and how to avoid them.
All muddled up over megabytes? Can't get your head around gigabytes? Let us ease the stress and explain exactly what you get for your mobile phone's data allowance.
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