Energy watchdog Ofgem is being urged to probe the gas profit margins of the Big Six energy firms.
Paperless billing, like self-service checkouts, is here to stay it seems, as more household utility firms impose charges on customers who prefer a hard copy. Is this fair?
MPs have called for energy companies to limit the charges imposed on customers who do not pay by direct debit.
Over a third of payday loans are not fully paid back on time, according to a probe into the industry.
The average mobile phone user is paying almost a quarter less than they were a decade ago while receiving significantly more for their money, according to a report.
'Paid-for' current accounts have sparked more than double the usual amount of complaints in the past year, with many customers claiming they were mis-sold the products.
One of the Big Six UK energy suppliers claims it is on track to achieve £1.54 billion in profits this financial year after a big rise in tariffs in November.
Regulators aren’t taking account of the overall effect of bill increases and are excluding customers from their deliberations, an MP has suggested.
New European rules mean you can claim as much as £500 if your flight is delayed or cancelled. But you may face a fight to get the money you are entitled to.
Home insurance claims for damage to property during the recent storms have surged. We look at when insurers pay out – and when they won't.
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