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Tag: Consumer rights


Does auto-renewal benefit consumers or insurers?

Pound coins falling out of a toy car

Car insurance auto-renewal ensures drivers don't accidently end up without cover. But with rising renewal costs, does this benefit consumers - or insurers?

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Would you park on a stranger's drive?

Blue car parking sign

One in three neighbour disputes are caused by parking problems, says the AA. Some motorists are even parking on strangers' drives! We take a closer look.

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Blog: How to challenge a private parking fine

Three cars parked on a road

Parking is the motoring issue that seems to get drivers most worked up, says motor lawyer Jeanette Miller. Here she outlines private parking fine and how to challenge them.

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How home insurance can protect your phone against theft

iPhone 5 and Samsung Galaxy S3

Thinking of taking out mobile phone insurance? We look at how to find the right cover - and why home insurance could offer the best deal.

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How to buy a used car

Used cars

Buying a second-hand car is not for the faint of heart, says motoring journalist Rob Griffin who shares his top tips on how to avoid a costly mistake.

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Blog: Parking enforcement or highway robbery?

Blue car parking sign

Parking enforcement in the UK is flawed, says motor lawyer Jeanette Miller, who featured in a BBC1 Panorama programme on the issue on Wednesday, June 12, 7.30pm.

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Car boot sales: Your consumer rights

Car boot sale

Don't get ripped off when shopping. Here are two key pieces of legislation you should know when buying or selling at a car boot sale.

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Home insurance: Save money with our insider's top tips

Someone being interviewed

We spoke to an anonymous claims handler to bring you the inside scoop on how insurers operate and the common mistakes home insurance policy holders make.

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Insurance fears for homes in flood-risk area

A flood warning road sign

Homeowners in flood-risk areas could find they are unable to get insurance for their properties unless a new agreement is reached in the next few weeks.

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Sock drawer Brits' top hiding place

Sock drawer

The sock drawer is the top hiding place for valuables at home, according to new research by Confused.com. But is your safe place a safe bet for thieves?

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