Skip navigation
  • /
  • Consumer rights

Tag: Consumer rights


How to win your flight delay compensation battle

Asleep at the airport

New European rules mean you can claim as much as £500 if your flight is delayed or cancelled. But you may face a fight to get the money you are entitled to.

  Read More…

Rise in home insurance claims following storms

A badly flooded UK street

Home insurance claims for damage to property during the recent storms have surged. We look at when insurers pay out – and when they won't.

  Read More…

10 ways to fight those Christmas £££s

Man worrying about Christmas finances

If your credit card or overdraft has been piling on the pounds over the festive season, it’s time to think about getting your finances back in shape. We explain how.

  Read More…

Energy firm overcharging'‘costs us £50 each a year'

Thermostat control with pound sign

Labour claims that consumers are losing out because energy companies buy overpriced electricity from their own subsidiaries.

  Read More…

Know your rights when Christmas shopping

Christmas tree decorations

When shopping, it's important to know your rights in case things go wrong and purchases need to be returned. Here's a run down of what you need to know to protect your festive purchases.

  Read More…

Review: Santander 123 credit card with Amazon cashback

Paying online with a credit card

Santander is now offering 1 per cent cashback when you use its 123 credit card at Amazon.co.uk this Christmas period. We take a look at the pros and cons.

  Read More…

Common credit card pitfalls to avoid

stack of credit cards

The Financial Ombudsman Service has had more than 5,000 credit card complaints this year. We look at common credit card pitfalls and how to avoid them.

  Read More…

How insurers decide liability in a multi-car accident

Sheppey Kent pile-up

A multi-car pile-up in Sheppey, Kent, earlier this month, has been blamed on drivers not adapting to the foggy conditions. We take a closer look at this - and at how insurers decide liability in such cases.

  Read More…

Student borrowing: Get it right

A woman holding a wad of bank notes

Don't be tempted by gimmicks – an account that won't penalise you when you get into debt is important as a student.

  Read More…

Avoid these common insurance rip-offs

Model car in a mousetrap

There has been a sharp increase in complaints about the likes of home and car insurance over the past few years. Here's how to avoid falling foul of some of the more common traps.

  Read More…