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Travellers fight for billions in flight delay compensation

Asleep at the airport

EU rules mean that delayed holidaymakers can now claim money from their airlines. But legal battles are being fought to decide when these rights apply.

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Warning over sales of flood-damaged homes

Flooded street

If you need to move out of a flood-damaged property, a quick-sale company may be able to help. But be warned: the cost could be higher than you expect. 

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Blog: Why should we have to pay for paper bills?

Woman looking at paper bill

Paperless billing, like self-service checkouts, is here to stay it seems, as more household utility firms impose charges on customers who prefer a hard copy. Is this fair?

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How to win your flight delay compensation battle

Asleep at the airport

New European rules mean you can claim as much as £500 if your flight is delayed or cancelled. But you may face a fight to get the money you are entitled to.

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Rise in home insurance claims following storms

A badly flooded UK street

Home insurance claims for damage to property during the recent storms have surged. We look at when insurers pay out – and when they won't.

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10 ways to fight those Christmas £££s

Man worrying about Christmas finances

If your credit card or overdraft has been piling on the pounds over the festive season, it’s time to think about getting your finances back in shape. We explain how.

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Energy firm overcharging'‘costs us £50 each a year'

Thermostat control with pound sign

Labour claims that consumers are losing out because energy companies buy overpriced electricity from their own subsidiaries.

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Know your rights when Christmas shopping

Christmas tree decorations

When shopping, it's important to know your rights in case things go wrong and purchases need to be returned. Here's a run down of what you need to know to protect your festive purchases.

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Review: Santander 123 credit card with Amazon cashback

Paying online with a credit card

Santander is now offering 1 per cent cashback when you use its 123 credit card at Amazon.co.uk this Christmas period. We take a look at the pros and cons.

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Common credit card pitfalls to avoid

stack of credit cards

The Financial Ombudsman Service has had more than 5,000 credit card complaints this year. We look at common credit card pitfalls and how to avoid them.

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