EU rules mean that delayed holidaymakers can now claim money from their airlines. But legal battles are being fought to decide when these rights apply.
If you need to move out of a flood-damaged property, a quick-sale company may be able to help. But be warned: the cost could be higher than you expect.
Paperless billing, like self-service checkouts, is here to stay it seems, as more household utility firms impose charges on customers who prefer a hard copy. Is this fair?
New European rules mean you can claim as much as £500 if your flight is delayed or cancelled. But you may face a fight to get the money you are entitled to.
Home insurance claims for damage to property during the recent storms have surged. We look at when insurers pay out – and when they won't.
If your credit card or overdraft has been piling on the pounds over the festive season, it’s time to think about getting your finances back in shape. We explain how.
Labour claims that consumers are losing out because energy companies buy overpriced electricity from their own subsidiaries.
When shopping, it's important to know your rights in case things go wrong and purchases need to be returned. Here's a run down of what you need to know to protect your festive purchases.
Santander is now offering 1 per cent cashback when you use its 123 credit card at Amazon.co.uk this Christmas period. We take a look at the pros and cons.
The Financial Ombudsman Service has had more than 5,000 credit card complaints this year. We look at common credit card pitfalls and how to avoid them.
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