The UK's insurance companies say they are planning to give customers a clearer picture when it comes to renewing motor and home policies.
Two recent Court of Appeal rulings have given delayed passengers much greater chance of claiming significant amounts of money back from tardy airlines.
Complaints to the UK's big six energy firms are at a high. Kate Rose, head of gas and electricity at Confused.com, shares her four steps to consumer satisfaction.
A landmark Court of Appeal ruling has opened to door to billions of pounds’ worth of compensation claims for delayed and cancelled flights.
New research shows that older people frequently fail to claim on their home policies due to fears costs will rise in future.
EU rules mean that delayed holidaymakers can now claim money from their airlines. But legal battles are being fought to decide when these rights apply.
If you need to move out of a flood-damaged property, a quick-sale company may be able to help. But be warned: the cost could be higher than you expect.
Paperless billing, like self-service checkouts, is here to stay it seems, as more household utility firms impose charges on customers who prefer a hard copy. Is this fair?
New European rules mean you can claim as much as £500 if your flight is delayed or cancelled. But you may face a fight to get the money you are entitled to.
Home insurance claims for damage to property during the recent storms have surged. We look at when insurers pay out – and when they won't.
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