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Tag: Consumer rights


Are petrol prices really fair?

filling up car

Fuel prices in the UK are "fair", according to the Office of Fair Trading. Chris Torney, personal finance editor at the Daily Express, asks: Is this really true?

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Is the Green Deal scheme a waste of energy?

Green piggy bank and a lightbulb

The government has announced details of a new scheme aimed at helping people cut their gas and electricity bills by improving their homes’ energy efficiency.

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Care home fees: New compensation deadline

An elderly woman being comforted by a nurse

Thousands of families in England are being urged to act ahead of the 31 March 2013 deadline to claim back huge sums in care home fees for elderly relatives.

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Blog: Who’s to blame for death of the high street?

Queue in train station

Chris Torney ponders whether it’s his - and other shoppers’ - fault that HMV and fellow high-street stalwarts such as Blockbuster, Jessops and Comet have gone into administration in recent weeks.

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Vouchers accepted at collapsed HMV

HMV shopping bag

HMV's administrators have confirmed that gift cards and vouchers can now be redeemed in stores, following protests from customers.

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HMV to go into administration

HMV sign

The high-street music and DVD chain HMV has announced the appointment of Deloitte as administrator, putting more than 4,000 jobs and the future of its 238 stores in jeopardy.

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Flooding & making a home insurance claim

A flood warning road sign

Wet weather is an inconvenience for many, but if you live in an area prone to flooding it's a much more serious matter. Here's how to make a claim for flooding on your home insurance policy.

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Pay less for gas & electricity this winter

A fireplace

Winter is here which means we're all using a lot more gas and electricity at home. So what do suppliers do? Raise prices. It's not right but don't despair, there are ways to fight back.

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Blog: Will train fare increases ever end?

Queue in train station

For millions of people returning to work this week after the festive break the news that rail fares have risen yet again, and faster than inflation, only adds to their misery.

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Things you never thought to buy secondhand

online shopping cardboard box

Neil Faulkner looks at goods you might not have thought to buy secondhand, but it’s definitely worth considering.

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