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Insurers act to end renewal rip-offs

Are you covered sign on noticeboard

The UK's insurance companies say they are planning to give customers a clearer picture when it comes to renewing motor and home policies.

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How to claim flight delay compensation

plane on runway

Two recent Court of Appeal rulings have given delayed passengers much greater chance of claiming significant amounts of money back from tardy airlines.

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Four steps to getting the best energy deal

Buring ten pound note on a gas hob

Complaints to the UK's big six energy firms are at a high. Kate Rose, head of gas and electricity at Confused.com, shares her four steps to consumer satisfaction.

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Energy firm switch to be speeded up

  •  16 Jun, 2014
An electric fire

Switching gas and electricity suppliers will be made much quicker under new rules coming into force by the end of the year.

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Delayed airline passengers set for compensation windfall

Crowd of people at an airport

A landmark Court of Appeal ruling has opened to door to billions of pounds’ worth of compensation claims for delayed and cancelled flights.

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German cars lead satisfaction table

  •  29 May, 2014
Volkswagen car badge

Cars made by German-owned manufacturers are the most satisfying, according to a survey of more than 15,000 motorists.

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Over-60s miss out on home insurance payouts

House with a pound coin garden path

New research shows that older people frequently fail to claim on their home policies due to fears costs will rise in future.

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Travellers fight for billions in flight delay compensation

Asleep at the airport

EU rules mean that delayed holidaymakers can now claim money from their airlines. But legal battles are being fought to decide when these rights apply.

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Manufacturers cheating fuel tests

  •  06 May, 2014
Man filling up car petrol tank

A Brussels-based transport pressure group has accused car manufacturers of cheating the system in a bid to meet emission targets and trick motorists into buying their vehicles.

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Call for inquiry into current account market

  •  16 Apr, 2014
Magnified twenty pound note

Consumer group Which? has called for a full-scale competition inquiry into the current account market saying the big providers have "unhealthy dominance".

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