The UK's insurance companies say they are planning to give customers a clearer picture when it comes to renewing motor and home policies.
Two recent Court of Appeal rulings have given delayed passengers much greater chance of claiming significant amounts of money back from tardy airlines.
Complaints to the UK's big six energy firms are at a high. Kate Rose, head of gas and electricity at Confused.com, shares her four steps to consumer satisfaction.
Switching gas and electricity suppliers will be made much quicker under new rules coming into force by the end of the year.
A landmark Court of Appeal ruling has opened to door to billions of pounds’ worth of compensation claims for delayed and cancelled flights.
Cars made by German-owned manufacturers are the most satisfying, according to a survey of more than 15,000 motorists.
New research shows that older people frequently fail to claim on their home policies due to fears costs will rise in future.
EU rules mean that delayed holidaymakers can now claim money from their airlines. But legal battles are being fought to decide when these rights apply.
A Brussels-based transport pressure group has accused car manufacturers of cheating the system in a bid to meet emission targets and trick motorists into buying their vehicles.
Consumer group Which? has called for a full-scale competition inquiry into the current account market saying the big providers have "unhealthy dominance".
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