Tag: Consumer rights

Thousands of owners of ill pets have been handed a vital financial lifeline after Halifax announced it was reversing a decision to cancel their lifetime pet insurance policies.

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The first UK attempt to switch thousands of energy users en masse to a cheaper gas and electricity deal is underway. But can you save more money by going it alone?  Read More…

Holidaymakers are set to benefit from greater protection when putting together their own travel package under changes to the Air Travel Organisers’ Licensing (Atol) scheme.  Read More…

Last year the energy regulator slammed the industry for having hundreds of different tariffs, making it hard for consumers to shop around for the best deal. So what are the big six UK energy firms doing to simplify tariffs?  Read More…

Financial regulator the FSA is contacting 76,732 people to let them know they are targets for fraudsters.

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The public are being warned to be on guard against criminals who are calling and emailing consumers with the false promise that they can help reclaim bank charges and win compensation.

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Crisis talks aimed at averting a strike by petrol tanker drivers have run into trouble, after union members rejected a peace deal yesterday.

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Energy companies are to be forced to tell customers if they are being overcharged under new rules being drawn up by the Government.

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Many consumers are unhappy with the customer service they receive from gas and electricity suppliers, according to industry regulator Ofgem.

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Thousands of Halifax pet insurance customers could be in line for compensation after a financial watchdog rules the bank misled them by describing policies as “life-long”.

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