How do I reset the password to my Confused.com account?
You can reset your password here. If you’ve entered your details and have still been unable to reset your password, then there’s a couple of possible reasons why:
The details you entered when the account was created are different to your details now. This might be because you’ve moved home and have a new postcode, have changed your surname, or entered your date of birth incorrectly when first registering on our website.
Your email address has been used to create an account for another user. If anyone else has previously used your email address to open a Confused.com account, such as a friend or family member, then you may need to enter their details in order to reset the password and use the account. Don’t worry – their details and your details will both then be saved under the same account, so you won’t be deleting their quotes!
If you’ve tried the above but still can’t access your account, then contact us and we’ll take care of it.
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How do I unsubscribe from marketing emails?
By logging into your account through the My Account section of the website, you’ll be able to select ‘Edit Communications’ from the left of the page. From here, just select ‘Unsubscribe’ from any of the services we’ve got on offer, or re-subscribe if you’ve changed your mind and want to hear from us about the latest deals! Alternatively, you can just contact us and we’ll do the rest for you.
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How do I delete my Confused.com account?
If you want to delete your Confused.com account, then contact us. Please make sure you include your full name, date of birth and postcode for Data Protection purposes, as without these details we can only unsubscribe you, we won’t be able to remove your account.
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